Category

Customer Engagement

Insurtech customer engagement platforms — CX tools, digital self-service portals, omni-channel communication, and policyholder experience technology for personal and commercial insurance.

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[24]7.ai

AI-powered customer engagement platform delivering personalized, predictive, and effortless experiences across every channel.

Solutions Providers · NA · Enterprise
Alana logo

Alana

The Next Generation of User Experience - Conversational AI Agents that seamlessly turn voice into action to automate tasks and drive real results.

Solutions Providers · EMEA · Startup
Alphachat logo

Alphachat

Conversational AI platform for automated customer service -- acquired by Zurich Insurance Group in December 2021.

Solutions Providers · NA
A

AltKraft

Unify all communication channels and customer data in one space to personalize interactions, accelerate processes, and increase sales.

Solutions Providers · EMEA · Startup
ARROYO 360 logo

ARROYO 360

The CX Orchestration Agency -- helping enterprises find, buy, and optimize contact center, AI, and CX technology.

Solutions Providers · NA · Startup
A

AutoFAQ

Omnichannel AI platform for automating customer and employee support communications

Solutions Providers · EMEA · Growth
B

Beshak.org

India's first neutral, non-commercial insurance discovery and consumer education platform

Solutions Providers · APAC · Startup
B

BETTERFLY

Transform employee benefits into a wellness engagement engine -- combining guaranteed-issue life insurance, preventive health, and measurable participation.

Solutions Providers · LATAM · Growth
Biofourmis logo

Biofourmis

AI-driven platform delivering hospital-at-home, remote patient monitoring, and in-home care across the full care continuum

Solutions Providers · NA · Growth
B

BLUERUSH

Transforming complex insurance and financial data into personalized, interactive video experiences that drive customer engagement and sales conversion

Solutions Providers · NA · Growth
B

Boldin

Comprehensive financial planning and retirement platform for individuals, enterprises, and financial professionals.

Solutions Providers · NA · Growth
B

BRIDGE

The all-in-one communications and compliance platform built exclusively for independent insurance agencies and brokers.

Solutions Providers · NA · Established
B

Buoy

AI-powered healthcare navigation for health plans and employers

Solutions Providers · NA · Growth
C

CAKE & ARROW

We research and create digital products and services that move people to action.

Solutions Providers · NA · Established
C

CICADA-SPEECH

Real-time conversational AI for insurance contact centers

Solutions Providers · NA · Startup
ClientCircle logo

ClientCircle

Marketing automation software for insurance agencies

Solutions Providers · NA · Startup
C

COGNIGY

Enterprise agentic AI platform automating customer service through intelligent voice, chat, and messaging agents.

Solutions Providers · EMEA · Enterprise
C

Commencis

AI-powered digital transformation for financial services and insurance enterprises.

Solutions Providers · EMEA · Growth
COVU logo

COVU

AI-native leader in insurance customer management and risk advisory services for agencies, brokers, and financial institutions.

Solutions Providers · NA · Growth
D

DRIPS

AI-powered conversational outreach for insurance and healthcare consumer engagement

Solutions Providers · NA · Growth
EasySend logo

EasySend

Automate your customer workflows with no-code digital customer journeys

Solutions Providers · EMEA · Growth
e

eGain Corporation

AI knowledge platform that enables enterprises to deliver instant, compliant, personalized answers across every customer touchpoint.

Solutions Providers · NA · Enterprise
E

EXPERIENCE.COM

AI-powered experience management and search optimization for insurance agencies and financial services

Solutions Providers · NA · Growth
GENESYS logo

GENESYS

AI-powered customer experience and contact center platform for insurance and financial services

Solutions Providers · NA · Enterprise
G

GLIA

Unified interaction management platform for financial institutions and insurance companies

Solutions Providers · NA · Growth
GloveBox logo

GloveBox

The modern client servicing platform for independent insurance agencies

Solutions Providers · NA · Growth
H

HEALTHEE

AI-powered healthcare benefits navigation that helps employees understand and use their health insurance through Zoe, a 24/7 virtual AI assistant.

Solutions Providers · NA · Growth
Hi Marley logo

Hi Marley

The intelligent conversational platform making insurance lovable

Solutions Providers · NA · Growth
Indemn logo

Indemn

AI-powered conversational insurance platform enabling self-driven insurance experiences

Solutions Providers · NA · Startup
i

infobird

AI-powered customer engagement and intelligent contact center solutions for enterprises in China and globally.

Solutions Providers · APAC · Established
Insured Connect logo

Insured Connect

The first insurance technology company to leverage life and annuity data to connect Carriers with Policy Owners

Solutions Providers · NA · Startup
I

INSURED.IO

Omnichannel customer engagement platform purpose-built for the insurance industry

Solutions Providers · NA · Growth
I

INTERACTIONS

Conversational AI that blends human and artificial intelligence to deliver enterprise-grade customer experience automation at scale.

Solutions Providers · NA · Growth
J

Jellyvision

Making employee benefits less confusing -- for employees, HR teams, and brokers.

Solutions Providers · NA · Established
L

LegacyShield

Helping the life insurance industry grow through client connectivity and digital distribution.

Solutions Providers · NA · Growth
ManageMy logo

ManageMy

The Digital Platform for Insurance Carriers

Solutions Providers · EMEA · Growth
M

Marble

Your digital insurance wallet -- manage, optimize, and earn rewards on all your policies in one place.

Solutions Providers · NA · Startup
O

Observe.AI

AI-powered conversation intelligence and contact center automation for enterprise customer operations.

Solutions Providers · NA · Growth
Optimity logo

Optimity

From Health to Wealth

Solutions Providers · NA · Growth
R

ReFocus AI

AI-powered retention and remarketing platform that helps insurance agencies identify at-risk clients and automate renewal workflows.

Solutions Providers · NA · Startup
R

Rnwl

Your insurance all in one place -- automatically organized, tracked, and renewed.

Solutions Providers · EMEA
S

Sensely

Conversational AI virtual assistant platform for health insurers and healthcare organizations.

Solutions Providers · NA · Established
S

Simpletech

AI-powered conversational automation and customer engagement solutions for insurance, banking, and healthcare across Latin America.

Solutions Providers · LATAM · Growth
Sonant AI logo

Sonant AI

The AI Receptionist for Insurance

Solutions Providers · NA · Startup
S

SPLICE Software

Multi-channel customer communication platform for insurance carriers and agencies.

Solutions Providers · NA · Growth
S

Sureify

Modernizing the life insurance and annuity industry with digital transformation

Solutions Providers · NA · Growth
Swifter.io logo

Swifter.io

AI-native digital delivery platform for insurance business applications

Solutions Providers · EMEA · Growth
T

ThoughtFull

Asia's leading digital mental health platform for employers and insurers

Solutions Providers · APAC · Growth
T

Tumbleweed

AI-powered end-of-life planning platform embedded in life insurance products as a policyholder benefit

Solutions Providers · NA · Startup
W

Welltok

Consumer activation platform for health plans, employers, and health systems

Solutions Providers · NA · Enterprise
Y

YOUS

AI-powered multilingual communication platform enabling real-time cross-language conversations via voice, video, and messaging

Solutions Providers · NA · Startup
Z

Zipari

Consumer experience platform built for health payers, now part of mPulse Mobile.

Solutions Providers · NA · Growth