dairii.ai

AI-powered phone reception and agency automation platform for Japanese insurance agencies

Customer Engagement Startup Seed

Overview

dairii.ai is a customer engagement and agency automation platform for insurance agencies in Japan. The company targets the approximately 200,000 insurance agencies operating in the Japanese market, providing a B2B SaaS solution that automates inbound phone reception and related administrative workflows around the clock.

The platform's flagship product, dairii Phone (dairiié›»è©±), handles inbound customer calls using natural language AI conversation. The system records, transcribes, and summarizes each interaction automatically, routes customers via SMS with web-based procedure links, and schedules callbacks with assigned representatives. The underlying AI stack integrates OpenAI's Realtime API and applies insurance-domain knowledge tuned for the Japanese insurance industry. The platform is delivered as SaaS with no publicly disclosed on-premise option.

Founded in June 2025 by CEO Yuichi Sakano (formerly of Mitsui Sumitomo Insurance), dairii.ai was the first company to emerge from DNX Ventures Studio and received a pre-seed investment of JPY 50 million (approximately USD 345K) from DNX Ventures. In December 2025 the company was accepted into the Y Combinator Winter 2026 accelerator batch.

Products & Services

dairii Phone (dairiié›»è©±)

An AI phone reception solution for insurance agencies that automates inbound call handling 24/7. The system uses natural language AI conversation to receive calls, route customers, document interactions, and schedule follow-ups -- eliminating after-hours phone duty for agency staff.

Key Features

24/7 AI-powered inbound call reception using natural conversation
Automated customer routing via SMS with web procedure URLs and call transfers to insurance company windows
Automatic call recording, transcription, and AI-generated interaction summaries for staff follow-up

Target Users: Insurance agency staff and administrators

Core SaaS Platform

Broader B2B SaaS tooling for insurance agency operational efficiency, including business process optimization and AI-powered administration. The platform applies large language models with proprietary AI infrastructure optimized for Japanese insurance compliance and operations.