Telemedi
B2B telemedicine platform for insurance companies and travel assistance providers
Overview
Telemedi is a digital health platform for insurance companies and travel assistance providers, headquartered in Warsaw, Poland. The company builds embedded telemedicine capabilities that insurers deploy as policyholder benefits, enabling remote healthcare consultations via chat, video, and telephone. Telemedi serves clients across Europe, the Middle East, South America, and North America.
The platform is structured as a modular SaaS product with RESTful API integrations into insurer systems. Core modules include automated triage, an AI-powered clinical decision support layer, medical device monitoring, appointment booking, and electronic health record access. Insurers embed these modules into their customer portals and mobile apps through the API.
Founded in 2014, Telemedi closed a EUR 5.5M Series A round in 2021 led by Flashpoint Venture Capital with participation from Uniqa Ventures, PKO VC, Black Pearls VC, and Adamed. The company serves 100+ insurance, assistance, healthcare, and financial organizations, including AXA, Allianz, Generali, and PZU. In July 2024, Telemedi acquired Electronic Medical Judicature to add medical certification and compliance capabilities.
Products & Services
Telemedicine Platform
Core module delivering digital health consultations between patients and healthcare providers via chat, video, and telephone. Patients access medical records and consultation history through the platform.
Key Features
- Multi-channel consultations (chat, video, phone)
- Patient medical record access and consultation history
- Secure patient-provider communication
Target Users: Insurance companies, travel assistance providers
Automated Triage
Intelligent routing system that prioritizes and directs patient inquiries based on medical urgency and case complexity.
Key Features
- Medical urgency-based case prioritization
- Resource allocation optimization
- Workflow routing to appropriate care levels
Target Users: Insurers deploying Telemedi as a policyholder benefit
AI Diagnostic Module
AI-powered clinical decision support integrated into consultations to assist providers and enhance consultation quality.
Key Features
- AI-assisted diagnostic support
- Patient interaction tools
- Integration with consultation workflow
Target Users: Healthcare providers on the platform
Medical Device Monitoring
Integration layer for remote health measurements. Patients submit vital signs and health data from connected devices for provider review.
Key Features
- Connected device data ingestion
- Vital signs tracking
- Remote health measurement review
Target Users: Insurance companies with wellness or chronic care programs
API & Integrations
RESTful API enabling insurers to embed Telemedi capabilities into existing portals, mobile apps, and customer-facing tools.
Key Features
- EHR system integrations
- Third-party scheduling and diagnostic app connectivity
- Custom portal embedding
Target Users: Insurance technology and IT teams
At a Glance
- Founded
- 2014
- Headquarters
- Warsaw, Poland
- Employees
- 51-200
- Funding
- Series A
Category & Focus
- Category
- Customer Engagement
- Subcategories
- Telemedicine Digital Health Embedded Insurance Benefits
- Insurance Verticals
- Health Group Benefits
- Target Customers
- Carriers, MGAs/MGUs
Customers
- AXA
- Allianz
- Generali
- PZU
- VIG (Vienna Insurance Group)
- Mondial Assistance
- Europ Assistance
- Compensa
- TU Zdrowie
Similar Companies
-
SureifyModernizing the life insurance and annuity industry with digital transformation -
VVintomAI-powered hyper-personalized video platform for insurers and financial enterprises to activate, retain, and educate policyholders through individualized video communications.
-
WWicareMobile insurance platform for health and lifestyle coverage in Vietnam
-
SharecareDigital health platform connecting individuals, health plans, employers, and providers across the care ecosystem -
Zyla HealthAI-driven care management platform helping insurers reduce hospitalization rates and claims costs -
YuviTalBehavioral health and wellness engagement platform for insurers, HMOs, and employers.
Last updated: 2026-05-18