Koios Insurtech
AI-driven virtual assistant and workflow automation platform for the insurance policy lifecycle
Overview
Koios Insurtech (operating as Koios Intelligence) is an AI software company that develops conversational AI and workflow automation solutions for insurance carriers, brokers, and agencies. The company focuses on automating the full insurance policy lifecycle across more than 24 personal and commercial insurance products, from initial quoting and underwriting through to claims, renewals, and regulatory compliance. Founded in 2017 and headquartered in Montreal, Quebec, the company also maintains offices in Tunis, Tunisia.
The company builds the Olivo platform, a multi-agent AI system that combines conversational AI, intelligent document processing, and automation across multiple communication channels including web, SMS, VOIP, email, WhatsApp, and Messenger. Olivo is offered through four product lines targeting different operational needs: client intake (OlivoAgent), risk assessment (OlivoLive), CRM automation (OlivoEngage), and inbound voice handling (OlivoPhone). The platform integrates with major insurance management systems including Applied Systems, Guidewire, and Salesforce.
Koios Insurtech raised USD 6.5M in May 2023 from investors including Propulia Capital, Canada Economic Development, Export Development Canada, and Caisse Desjardins des Technologies. Customers include Humania Assurance, Univesta, and several Quebec-based insurance distributors. The platform is compliant with GDPR, HIPAA, and AMF (Autorite des marches financiers) regulatory requirements.
Products & Services
OlivoAgent
Virtual assistant for client intake, support, and document processing across multiple communication channels.
Key Features
- Multi-channel deployment (web, SMS, VOIP, email, WhatsApp, Messenger)
- Intelligent document processing and information extraction
- Conversational AI adapted to insurance workflows
Target Users: Insurance carriers, brokers, and agencies handling inbound client interactions
OlivoLive
Live chat and risk assessment module for real-time customer engagement.
Key Features
- Real-time customer engagement with AI-assisted questioning
- Intelligent data collection for risk assessment
- Seamless handoff between automated and human agents
Target Users: Insurance agents and underwriters requiring real-time client engagement
OlivoEngage
AI-powered CRM designed for insurance brokers and agencies.
Key Features
- Customer relationship management built on AI
- Workflow automation for policy servicing and renewals
- Integration with core insurance management systems
Target Users: Insurance agencies and brokers managing client portfolios
OlivoPhone
Voice-based AI agent for handling inbound calls.
Key Features
- VOIP integration and automated call routing
- Policy inquiry and support automation
- Voice-to-text transcription for compliance and quality assurance
Target Users: Insurance carriers and contact centers managing high inbound call volumes
At a Glance
- Founded
- 2017
- Headquarters
- Montreal, Quebec, Canada
- Employees
- 11-50
- Funding
- Series A
Category & Focus
- Category
- Customer Engagement
- Subcategories
- Conversational AI Virtual Assistants Workflow Automation Intelligent Document Processing
- Insurance Verticals
- P&C Personal P&C Commercial Health Life & Annuity
- Target Customers
- Carriers, Brokers, Agents/Agencies
Customers
- Humania Assurance
- Univesta
- J. Gerard Fortin
- Assurancia Groupe Tardif
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Last updated: 2026-05-17