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Docline

B2B telemedicine platform providing virtual care solutions for insurers, hospitals, and corporations

Customer Engagement Growth Series A
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Overview

Docline is a B2B digital health and telemedicine platform headquartered in Malaga, Spain, serving insurance companies, hospitals, corporations, and residential care facilities. The company provides white-label virtual care technology enabling insurers to offer telemedicine benefits under their own brand to policyholders.

The platform, branded as Docline 360, delivers video consultations, chat, electronic prescriptions, patient management, and AI-powered symptom checking via SaaS with API, SDK, and WebView integration options. It is GDPR and HIPAA compliant and supports custom branding for insurer deployments. The network includes 6,000+ healthcare professionals spanning 35+ medical specialties, connected to 23,000+ pharmacies across Spain.

Founded in 2015 by Omar Najid and Dr. Roberto Medina, the company has raised nearly EUR 10M to date including a EUR 4.6M Series A in October 2025 led by Arcano Partners and CDG Invest Morocco. Notable insurance clients include AXA Partners (DoctorClic white-label platform), Caser Seguros, and Savia by Mapfre. The company has served 2+ million patients and reports 87% user satisfaction and 20-30% cost savings for insurer clients. International expansion to 15+ countries across Europe and Latin America is underway.

Products & Services

Docline 360

Flagship B2B telemedicine platform offering 15+ features for insurers and healthcare organizations. Fully customizable and white-label capable with support for custom branding and KPI reporting.

Key Features

  • Video, chat, and phone consultations with licensed medical professionals
  • Electronic prescriptions integrated with 23,000+ pharmacies
  • Patient management including clinical histories, scheduling, and payments
  • AI-powered symptom checker to direct patients to appropriate care
  • Dashboard analytics and KPI reporting for insurers

Target Users: Insurance companies, hospitals, corporations, residential care facilities

Consulta Virtual

On-demand and scheduled virtual consultation service covering 35+ medical specialties. General medicine and pediatrics available 24/7 without prior appointment. Specialist consultations typically scheduled within 48 hours.

Key Features

  • 24/7 general medicine and pediatrics
  • 35+ medical specialties
  • White-label deployment for insurance companies

Target Users: Insurance companies deploying telemedicine as a member benefit

Receta Electronica

Digital prescription service connecting physicians and patients with 23,000+ pharmacies across Spain for secure, paperless prescription fulfillment.

Key Features

  • Electronic prescription issuance by licensed physicians
  • Integration with 23,000+ pharmacies across Spain
  • Eliminates paper-based prescription workflows

Target Users: Insurers, hospitals, clinics

Docline Care

Managed medical network providing 24/7 virtual care coverage across 6,000+ healthcare professionals and 35+ specialties, available as a turnkey service for insurers.

Key Features

  • 6,000+ healthcare professionals
  • 35+ medical specialties
  • 24/7 on-demand availability

Target Users: Insurers seeking fully managed virtual care networks

At a Glance

Founded
2015
Headquarters
Malaga, Spain
Employees
11-50
Funding
Series A

Category & Focus

Category
Customer Engagement
Subcategories
Telemedicine Digital Health White-Label Virtual Care
Insurance Verticals
Health Group Benefits
Target Customers
Carriers, Employers

Customers

  • AXA Partners -- White-label DoctorClic telemedicine platform
  • Caser Seguros (via Hospitales Parque)
  • Savia by Mapfre
  • Vithas (private hospital group)
  • Catalan Institute of Oncology
  • Roche
  • Pfizer

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Last updated: 2026-06-13