Overview
ClicknCare is a telemedicine and digital health platform focused on delivering healthcare access to migrant workers in Malaysia, with a particular emphasis on the Bangladeshi community. The company addresses language barriers and mobility constraints that prevent migrant workers from obtaining adequate medical care by connecting them with physicians who speak their native language through a smartphone-based application.
The platform provides online video consultations, medicine delivery, diagnostic test coordination, and clinic referrals. It operates under Simple Motion Sdn Bhd and integrates communication tools such as WhatsApp for patient outreach and Google Forms for service intake. The technology stack is built around accessibility for low-cost smartphone users, with multilingual support in Bengali and English.
Founded in 2014 by Abu Hasnat Mohammad Sultanur Reza -- a former Telenor executive with prior telemedicine experience in Bangladesh -- ClicknCare commercially launched in 2018 and has received backing from Gobi Partners, Sunway iLabs, and MaGIC (Malaysian Global Innovation and Creativity Centre). The company has been recognized as one of the top healthcare startups in Malaysia and gained visibility during the COVID-19 pandemic as demand for remote healthcare services grew.
Products & Services
Telemedicine Consultations
Online video consultations with physicians who speak Bengali and English, enabling migrant workers to describe symptoms and receive medical advice without language barriers.
Key Features
- Multilingual physician matching (Bengali/English)
- Smartphone-based access designed for migrant worker devices
- Scheduling and follow-up through integrated communication channels
Target Users: Bangladeshi migrant workers in Malaysia
Medicine Delivery
Home delivery of prescribed medications to patient addresses, removing the need for travel to pharmacies after a remote consultation.
Key Features
- Prescription fulfillment after telemedicine visit
- Delivery to worker residential locations
- Coordination with clinic partners
Target Users: Patients following telemedicine consultations
Clinic Partnerships and Referrals
Coordination with physical healthcare facilities in Malaysia (Klang, Selangor, Kalumpang) for patients requiring in-person examination or procedures.
Key Features
- Referral network across Malaysian clinic locations
- Bridging remote consultation with in-person care
- Diagnostic testing coordination
Target Users: Migrant workers needing clinical or diagnostic services
Medical Tourism Coordination
Healthcare travel planning assistance for migrant workers seeking specialized treatments beyond their immediate location.
Key Features
- Travel logistics for healthcare access
- Specialist referral coordination
Target Users: Migrant workers requiring specialist or hospital care
At a Glance
- Founded
- 2014
- Headquarters
- Kajang, Kuala Lumpur, Malaysia
- Employees
- 1-10
- Funding
- Seed
Category & Focus
- Category
- Customer Engagement
- Subcategories
- Telemedicine Digital Health Patient Communication
- Insurance Verticals
- Health
- Target Customers
- Consumers, Employers
Customers
- Bangladeshi migrant worker communities in Malaysia
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Last updated: 2026-05-12