Sami

Brazilian health insurtech providing integrated primary care and insurance for SMEs

Customer Engagement Growth Series B Extension (2025)

Overview

Sami is a health insurtech that operates as both a primary health care provider and insurance company, delivering affordable, technology-enabled healthcare to small and medium-sized enterprises (SMEs) in Brazil. The company's integrated model combines insurance underwriting with direct primary care delivery through a digital-first platform, where approximately 95% of patient interactions occur through digital channels including video telemedicine, secure messaging, and mobile app consultations.

The platform provides a "health team" model for each patient, consisting of a general practitioner, care coordinator, and nurse to ensure continuity of care and coordinated access to specialized services. Sami emphasizes preventive care and value-based medicine to reduce unnecessary hospital visits and costly interventions, generating strong customer satisfaction with a Net Promoter Score of 89.

As of 2025, Sami serves over 21,000 covered lives across more than 10,000 SME employers in Brazil, with USD 53M+ in total funding from investors including Redpoint Ventures, Mundi Ventures, Monashees, and Valor Capital.

Products & Services

Sami Digital Health Platform

The core offering is an integrated digital health insurance and primary care platform accessible via mobile app (iOS/Android) and web interface. The platform enables 24-hour access to primary care through multiple digital modalities including video telemedicine consultations, text-based medical guidance, mental health support, and secure in-app messaging with the patient's health team.

Key Features

24/7 digital primary care access via video, messaging, and text
Dedicated health team (GP, care coordinator, nurse) for each patient
Integrated clinic network and specialist referral coordination
Preventive care and value-based medicine model
Real-time appointment scheduling and health tracking

Target Users: SME employees and their families seeking affordable, digitally-accessible primary health insurance

Health Team Model

Each enrolled patient receives a dedicated health team providing continuity of care and coordination across digital consultations, in-person visits at Sami's network of clinics, and specialist referrals. The team-based approach reduces administrative friction and improves health outcomes through personalized care coordination.

At a Glance

Founded: 2018
Headquarters: São Paulo, Brazil
Employees: 501-1000
Funding: Series B Extension (2025)

Category & Focus

Category: Customer Engagement
Subcategories: Health Insurance Platform Digital Health Telemedicine Employer Benefits
Insurance Verticals: Health Group Benefits
Target Customers: Employers, Consumers