Volders

Digital contract management and cancellation service for consumers across Europe

Customer Engagement Growth Series A

Overview

Volders is a Berlin-based contract management and cancellation platform for individual consumers, with coverage extending to insurance policies, mobile subscriptions, utilities, fitness memberships, and streaming services. The platform helps users in Germany, Austria, France, the United Kingdom, Italy, and Spain track their contracts, receive renewal deadline reminders, and execute legally compliant cancellations through certified delivery channels. Volders is part of the Rechtspilot ecosystem and has served more than 3 million customers across six European countries.

The platform delivers cancellation letters using attorney-reviewed templates with verified provider contact addresses updated weekly. Delivery methods include digital signature (meeting German Textform legal requirements), certified mail (Einschreiben), fax, standard email, and postal mail. Orders submitted before 2 PM on business days are dispatched the same day.

Volders has raised USD 11.21M in venture funding from investors including Reimann Investors, Mountain Partners, and KfW. The platform carries a 4.4/5 rating on Google Reviews and a 4.8/5 rating on eKomi, reflecting a strong consumer satisfaction track record.

Products & Services

Contract Management Dashboard

A free online platform where users can store and track personal contracts across insurance, telecom, utilities, and other subscription categories. The dashboard sends automated reminders before auto-renewal dates so users can act before cancellation windows close.

Key Features

Centralized contract and subscription tracking
Automated deadline reminder notifications
Support for insurance, mobile, utility, fitness, and streaming contracts

Target Users: Individual consumers in the DACH region and expanding European markets

Automated Cancellation Service

Attorney-reviewed cancellation letter templates pre-populated with verified provider contact details. Users select their provider, confirm details, and the service dispatches the cancellation through the chosen delivery channel.

Key Features

Provider contact database updated weekly
Electronic signatures compliant with German Textform requirements
Multiple delivery channels: certified mail, fax, email, postal mail
Same-day dispatch for orders placed before 2 PM on business days

Target Users: Consumers seeking legally valid contract termination without manual paperwork

Digital Signature & Delivery

Legal delivery infrastructure supporting multiple certified transmission methods to ensure providers receive and acknowledge cancellations.

Key Features

Certified mail (Einschreiben) with proof of delivery
Fax transmission for immediate delivery
GDPR-compliant data handling for EU consumers

Target Users: Consumers requiring documented proof of cancellation for legal or billing disputes

At a Glance

Founded: 2014
Headquarters: Berlin, Germany
Employees: 11-50
Funding: Series A

Category & Focus

Category: Customer Engagement
Subcategories: Contract Lifecycle Management Consumer Self-Service Policy Cancellation
Insurance Verticals: P&C Personal Health Life & Annuity
Target Customers: Consumers