Sentimer

Generative AI platform automating insurance sales funnels through intent detection and agentic conversational AI.

Customer Engagement Growth Bootstrapped + Seed (Accelerators)

Overview

Sentimer Technologies is a generative AI platform based in Madrid that streamlines insurance sales workflows by detecting high-intent customer moments and automating transitions from web engagement to voice conversations. The platform combines behavioral analytics, conversational AI, and sales automation to help insurance companies, banks, utilities, and other sectors optimize customer acquisition, cross-selling, and service delivery.

The core offering employs agentic AI to identify ready-to-buy signals such as pricing page visits, repeat sessions, and checkout abandonment, then automatically addresses customer questions, objections, and qualification through web-based and voice-based conversational interfaces. The system integrates with existing CRM platforms in real-time, syncing lead data, interaction notes, and call summaries for continuous optimization of sales processes.

Sentimer has been supported by multiple fintech and insurance-focused accelerator programs including YES FINTECH, EDP Starter, Bankia Fintech, and Tenity, indicating strong backing from the insurance technology ecosystem. The company positions itself around the \"From Click to Close\" customer journey automation.