SegurosIA

AI agents for insurance carriers, brokers, and underwriting agencies

Customer Engagement Startup Seed

Overview

SegurosIA is an AI agent platform for the insurance industry, serving carriers, brokers, and underwriting agencies in Spain. Founded in 2022 by actuaries and insurance sector veterans, the company builds generative AI solutions tailored to the regulatory and operational requirements of the Spanish insurance market. SegurosIA operates as an authorized participant in Spain's Financial Sandbox (Law 7/2020), supervised by the Directora General de Seguros y Fondos de Pensiones (DGSFP).

The company develops purpose-built AI agents that automate core insurance workflows -- lead qualification, renewal reminders, customer service, claims intake, document processing, and compliance logging. Its platform is designed for deployment in regulated Spanish insurance environments, with GDPR/RGPD compliance and audit trail generation built in. In February 2026, SegurosIA's AI agent Alex became the first in Spain to achieve an official Level 2 insurance distributor certification from the DGSFP.

In April 2025, the company closed a EUR 150,000 Seed debt financing round led by Eoniq.fund, with participation from Backfund and angel investor Juanjo Mostazo. SegurosIA co-developed its flagship Alex agent with Coberio Broker and partnered with Instituto e-Learning del Seguro (IES) to establish training equivalence for AI agents in regulated settings.

Products & Services

Commercial Agents

AI agents for insurance sales automation, handling lead qualification, follow-up management, and renewal reminder workflows for insurance sales teams.

Key Features

Automated lead qualification and scoring
Renewal reminder and follow-up workflows
CRM-style pipeline management for insurance sales

Target Users: Brokers, carriers, underwriting agencies

Customer Service Agents

Multi-channel AI agents for policyholder inquiry response and ticket routing across customer support operations.

Key Features

Multi-channel query handling (web, email, messaging)
Intelligent ticket routing and escalation
Automated FAQ response and case tracking

Target Users: Carriers, brokers

Document Processing Agents

AI agents for analysis and classification of insurance policies and claims documents, extracting structured data from unstructured inputs.

Key Features

Policy and claims document parsing
Key data extraction and classification
Integration with underwriting and claims workflows

Target Users: Carriers, MGAs/MGUs

Subscription and Risk Analysis Agents

Automated technical risk assessment support for underwriting operations, delivering risk recommendations based on submission data.

Key Features

Risk factor identification and scoring
Automated underwriting recommendations
Submission data processing

Target Users: Carriers, underwriting agencies

Claims Agents

AI-driven agents for early-stage claims handling, automating case opening, documentation collection, and initial processing steps.

Key Features

FNOL automation and case creation
Documentation collection and validation
Initial triage and routing

Target Users: Carriers, brokers

Compliance Agents

Regulatory-compliant interaction logging and audit trail generation for supervised financial transactions under DGSFP oversight.

Key Features

Full interaction logging for regulatory audit
DGSFP-compliant recordkeeping
Automated compliance report generation

Target Users: Carriers, brokers operating in Spain's Financial Sandbox

At a Glance

Founded: 2022
Headquarters: Malaga, Spain
Employees: 11-50
Funding: Seed

Category & Focus

Category: Customer Engagement
Subcategories: AI Agents Claims Automation Document Management Compliance & Regulatory
Insurance Verticals: P&C Commercial Specialty/E&S
Target Customers: Carriers, Brokers, MGAs/MGUs