Overview
Meta Insurtech is a customer engagement platform for the insurance post-sales lifecycle, developed by Zoi Technologies LLP and operating as a mobile-first insurance wallet. The platform targets insurers, OEMs, brokers, TPAs, and agents in the Indian market, providing a single application where policyholders can consolidate and manage multiple insurance policies across Life, Health, Motor, Household, and Cyber lines.
The core product is an insurance wallet app that functions as both a consumer-facing policy management tool and an insurer-facing engagement layer. Features include smart policy management, renewal reminders, claims tracking, and embedded insurance capabilities for integration with OEMs and other value chain partners. The platform delivers data-driven behavioral insights to stakeholders to support customer retention and service improvements.
Founded in 2017, the company is bootstrapped with no public funding on record. The platform first received public attention through press coverage in 2019 and is listed in industry directories including The Digital Insurer.
Products & Services
Meta Insurance Wallet
A mobile application that enables policyholders to consolidate insurance policies from multiple insurers, OEMs, brokers, and TPAs into a single interface. Covers Life, Health, Motor, Household, and Cyber insurance categories.
Key Features
- Unified policy management across multiple insurers
- Renewal reminders and policy document access
- Claims tracking and streamlined claims experience
- Embedded insurance integration for OEMs and value chain partners
Target Users: Individual policyholders, insurers, OEMs, brokers, TPAs, agents
Post-Sales Engagement Platform
An insurer-facing layer within the platform that enables insurance providers to maintain customer contact during the post-sales phase. Provides behavioral analytics and usage data to support retention and product positioning decisions.
Key Features
- Customer behavior tracking and engagement metrics
- Data-driven actionable insights for insurers and brokers
- Reduced claims response time and streamlined claims handling
- One-point solution for policy management across product lines
Target Users: Insurance companies, OEMs, brokers, TPAs, insurance agents
At a Glance
- Founded
- 2017
- Headquarters
- New Delhi, Delhi, India
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Customer Engagement
- Subcategories
- Policyholder Portal Mobile App Post-Sales Engagement Insurance Wallet
- Insurance Verticals
- Life & Annuity P&C Personal Health
- Target Customers
- Carriers, Brokers, MGAs/MGUs, TPAs, Agents/Agencies, Consumers
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Last updated: 2026-06-03