InsureVite
Omnichannel chatbot platform enabling insurers to engage customers through social messaging apps.
Overview
InsureVite is a customer engagement platform for insurance carriers that combines robotic process automation (RPA) with AI-powered chatbots to enable seamless policy transactions through social messaging apps. The company, founded in 2017 in Singapore by David Yeng, addresses the challenge of modernizing customer interactions at traditional insurers by allowing customers to purchase policies, file claims, and manage accounts through messaging platforms like WeChat and LINE without requiring separate app downloads.
The platform integrates with existing insurer systems and provides a conversational interface that handles both customer queries and backend transactions. By reducing friction in insurance interactions, InsureVite enables carriers to accelerate financial inclusion in emerging markets while improving operational efficiency. The company has demonstrated traction in Japan and Australia and maintains funding relationships with several accelerators and venture investors.
Products & Services
Omnichannel Chatbot Platform
A conversational AI platform that embeds into insurers' websites, mobile apps, and messaging ecosystems. The platform enables customers to perform core insurance transactions entirely through text-based conversations.
Key Features
- Integration with social messaging apps (WeChat, LINE)
- RPA-backed transaction processing
- Policy purchase through conversational interface
- Claims filing and management
- Policy information and inquiry handling
- Seamless integration with legacy and modern insurance systems
Target Users: Insurance carriers and MGAs seeking to digitize customer engagement
At a Glance
- Founded
- 2017
- Headquarters
- Singapore
- Employees
- 2-10
- Funding
- Seed
Category & Focus
- Category
- Customer Engagement
- Subcategories
- Chatbots Omnichannel platforms Customer communications
- Insurance Verticals
- P&C Personal Life & Annuity
- Target Customers
- Carriers, MGAs
Links
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Last updated: 2026-06-14