InsureVite

Omnichannel chatbot platform enabling insurers to engage customers through social messaging apps.

Customer Engagement Startup Seed

Overview

InsureVite is a customer engagement platform for insurance carriers that combines robotic process automation (RPA) with AI-powered chatbots to enable seamless policy transactions through social messaging apps. The company, founded in 2017 in Singapore by David Yeng, addresses the challenge of modernizing customer interactions at traditional insurers by allowing customers to purchase policies, file claims, and manage accounts through messaging platforms like WeChat and LINE without requiring separate app downloads.

The platform integrates with existing insurer systems and provides a conversational interface that handles both customer queries and backend transactions. By reducing friction in insurance interactions, InsureVite enables carriers to accelerate financial inclusion in emerging markets while improving operational efficiency. The company has demonstrated traction in Japan and Australia and maintains funding relationships with several accelerators and venture investors.

Products & Services

Omnichannel Chatbot Platform

A conversational AI platform that embeds into insurers' websites, mobile apps, and messaging ecosystems. The platform enables customers to perform core insurance transactions entirely through text-based conversations.