Neway

Insurance technology platform for MGAs, APVs, and Insurtechs in Brazil

Customer Engagement Growth Bootstrapped

Overview

Neway is a Brazilian SaaS platform provider serving insurance carriers, Managing General Agents (MGAs), APVs (insurance distribution partners), and Insurtechs. Founded in 2019 in Uberlandia, the company developed its technology internally for Grupo Gomes Pires before expanding to serve external clients in 2024. Its platform addresses customer service, management reporting, and data analytics for insurance businesses operating in Brazil.

The company delivers a suite of integrated tools via a cloud-based SaaS model, including a customer communication platform with WhatsApp and chat integration, a management dashboard with real-time analytics, and descriptive, predictive, and prescriptive analytics capabilities. In 2026, Neway introduced an Insurance-as-a-Service (IaaS) offering that enables organizations to create insurance-based revenue streams from existing customer bases.

Neway serves multiple MGAs, APVs, and Insurtechs across Brazil. Notable partnerships include Split Risk Seguradora, whose platform uses Neway technology to support growth. The company also participates in the Movimento Seguro para Todos (Insurance for All) ecosystem.

Products & Services

Customer Service Platform

A customer communication platform designed for Insurtechs, MGAs, and APVs in the insurance market. It integrates modern messaging channels -- including WhatsApp and chat -- into a unified service management interface tailored to insurance workflows.

Key Features

WhatsApp and chat channel integration
Insurance-specific service management workflows
Multi-channel communication routing

Target Users: MGAs, APVs, Insurtechs

Management Dashboard

A real-time reporting and business intelligence dashboard providing operational visibility for insurance businesses.

Key Features

Real-time analytics and KPI tracking
Descriptive, predictive, and prescriptive analytics
Workflow automation support

Target Users: Insurance carriers, MGAs, APVs

Insurance-as-a-Service (IaaS)

A 2026 offering enabling businesses to monetize existing customer relationships through insurance products, creating recurring revenue streams.

Key Features

Embedded insurance product configuration
Customer base monetization tools
Recurring revenue model support

Target Users: Organizations with existing customer bases seeking to add insurance products

At a Glance

Founded: 2019
Headquarters: Uberlandia, Minas Gerais, Brazil
Employees: 1-10
Funding: Bootstrapped

Category & Focus

Category: Customer Engagement
Subcategories: Customer service platforms management dashboards data analytics Insurance-as-a-Service
Insurance Verticals: P&C Commercial Specialty/E&S
Target Customers: Carriers, MGAs/MGUs, Agents/Agencies