YesDok
On-demand video and chat consultations connecting patients with licensed physicians, available 24/7.
Overview
YesDok is a telemedicine platform for individual consumers and corporate clients in Indonesia, providing on-demand access to licensed physicians via video and chat consultations around the clock. The platform is designed to serve Indonesia's dispersed population across its archipelago, addressing healthcare access challenges in a country of over 260 million people.
The platform delivers video consultations, chat-based doctor interactions, mental health support, and retinal screening services through native iOS and Android applications. YesDok integrates via API with third-party platforms -- including the DANA digital payments app -- to embed telemedicine within existing consumer services. The company holds ISO 27001 certification and operates as an official partner of Indonesia's Ministry of Health (Mitra Kemenkes).
YesDok has approximately 500,000 registered users and operational capacity for up to 6,000 video consultations per day. It serves individual consumers, corporate wellness clients, and serves as an embedded telehealth provider for DANA's user base. The company operates out of Jakarta with a regional presence in Singapore.
Products & Services
Doctor Video Consultations
On-demand 24/7 video call consultations with physicians registered with the Indonesian Medical Council (IDI). No appointment required. The platform guarantees a doctor response on every call, with a money-back policy if a consultation is unanswered.
Key Features
- 24/7 availability with no appointment required
- Guaranteed doctor response policy
- Capacity for up to 6,000 video calls per day
- Physicians registered with Indonesian Medical Council (IDI)
Target Users: Individual consumers, corporate wellness plan members
Chat Consultations
Text-based asynchronous consultations with licensed physicians for non-urgent health inquiries.
Key Features
- Text-based communication with licensed doctors
- Suitable for follow-up questions and lower-urgency queries
Target Users: Individual consumers
Mental Health Support
Dedicated psychological and mental wellness consultations available through the mobile application.
Key Features
- Mental health practitioner consultations
- Accessible via the same mobile platform as physical health services
Target Users: Individual consumers, employees via corporate wellness plans
YesVision (Eye Care / Retinal Screening)
Retinal health screening service providing early detection of retinal diseases through scheduled examinations.
Key Features
- Retinal health screening and early disease detection
- Scheduled appointment model
Target Users: Individual consumers, corporate health plan members
Corporate Wellness Programs
Employee health and wellness solutions for enterprise clients, including health checkup packages, telemedicine access, and preventive care resources.
Key Features
- Group enrollment for corporate clients
- Occupational health and preventive care programs
- Integration with HR and benefits workflows
Target Users: Employers
At a Glance
- Founded
- 2017
- Headquarters
- Jakarta, Indonesia
- Employees
- 51-200
- Funding
- Bootstrapped
Category & Focus
- Category
- Specialty Solutions
- Subcategories
- Telemedicine Digital Health Corporate Wellness
- Insurance Verticals
- Health Group Benefits
- Target Customers
- Consumers, Employers
Customers
- Individual consumers across Indonesia (estimated 500,000 registered users)
- Corporate clients seeking employee wellness and occupational health services
- DANA e-wallet users (embedded telemedicine service)
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Last updated: 2026-05-18