XA Group

AI-powered aftersales and insurance workflow automation for automotive, insurance, property, and healthcare operations

Claims Technology Growth Series A

Overview

XA Group is a Dubai-based SaaS platform provider offering AI-driven workflow automation solutions for the automotive aftersales, motor insurance, property, and healthcare sectors. Operating under the Addenda brand, the company builds modular, full-stack solutions designed to digitize operational workflows for carriers, automotive dealers, and service networks across the Middle East, South Asia, and Europe.

The company delivers its platform through cloud-based SaaS with API-based integrations, leveraging technologies including computer vision, document intelligence, AI/ML, and blockchain (Hyperledger Fabric). Key offerings span automotive workshop management, motor insurance claims lifecycle automation, and a blockchain-based intercompany recovery platform that serves as the MENA region's first digitized motor insurance recovery solution.

XA Group serves customers including major regional insurers such as Emirates Insurance Company, Al Wathba National Insurance, Yas Takaful, and GIG, as well as automotive brands including Tata Motors and BASF. The company has received investment from 500 Global, Mohammed Bin Rashid Innovation Fund, AB Ventures, and AB Xelerate, and maintains a presence on Microsoft Azure Marketplace.

Products & Services

Addenda Auto - Automotive Aftersales Platform

A suite of tools for automotive workshop and dealer network operations, including repair management, parts procurement, AI-powered repair estimation, and computer vision-based vehicle damage detection.

Key Features

Addenda Repair: workshop management system for bodyshops and dealerships
Addenda Inventory: parts and procurement management
Addenda Quote: AI-powered repair cost estimation
Addenda Vision: computer vision for automated vehicle damage assessment

Target Users: Automotive OEM dealers, bodyshop networks, fleet operators

Addenda Insurance - Claims and Underwriting Solutions

End-to-end motor insurance lifecycle management covering first notice of loss through claim settlement, plus AI-assisted underwriting for motor and medical lines.

Key Features

Addenda FNOL: mobile-first first notice of loss capture
Addenda Claims: full claims lifecycle management
Addenda Surveyor: digital vehicle surveyor management
Addenda Pre-Policy: AI damage detection for underwriting at policy inception
Addenda SmartQuote: medical insurance underwriting with quotes in under 15 minutes
Addenda Data: vehicle specifications and market valuation database

Target Users: Motor and health insurers, TPAs, surveyors

Addenda MIRSAAS - Motor Insurance Recovery Platform

A blockchain-based (Hyperledger Fabric) centralized recovery platform that replaces manual email-based intercompany recovery with structured digital workflows. Reduces claim response time from 4-7 days to minutes and eliminates paper-based recovery processes.

Key Features

End-to-end digital intercompany recovery workflow
Blockchain ledger for transparent, auditable reconciliation
Automated receivables matching and cash collection
30%+ reduction in FTE costs for recovery operations

Target Users: Motor insurers, reinsurers, recovery teams

Addenda ServeScape - Facility and Service Management

Facility and service management platform for multi-location service operations.

Target Users: Property managers, multi-site service operators

Addenda Health - Healthcare Workflow Platform

Healthcare provider platform supporting appointment scheduling and telehealth service delivery.

Target Users: Healthcare providers, clinics

At a Glance

Founded: 2018
Headquarters: Dubai, United Arab Emirates
Employees: 51-200
Funding: Series A

Category & Focus

Category: Claims Technology
Subcategories: Claims automation FNOL motor insurance recovery underwriting automation workshop management
Insurance Verticals: P&C Personal P&C Commercial Health
Target Customers: Carriers, Brokers, MGAs/MGUs