Overview
Wisentic is a claims automation solutions provider for insurance carriers, operating primarily in the Nordic market and expanding into the UK. The company specializes in automating claims handling for pet insurance and auto glass segments, processing more than 1 million insurance cases per year across its platforms.
The company delivers SaaS-based claims automation and workflow management via two core products: a pet insurance claims platform (eDjur) that connects veterinary clinics directly with insurers, and an auto glass claims platform (eGlas) for fleet and vehicle operators. Both products use AI-assisted automation, structured workflows, and direct system integrations to reduce manual handling. Wisentic is ISO 27001 and ISO 9001 certified.
Founded in 1994 and formerly operating as Belivia Forsäkringstjänst AB, Wisentic holds an estimated 85% share of the Swedish pet insurance automation market. Notable customers include Folksam, which automated 40% of its pet claims through the eDjur platform, and Arval BNP Paribas, which deployed eGlas for fleet glass claims across Sweden and Norway. Tedaisy Insurance Group became the first UK insurer to adopt the eDjur solution in 2025.
Products & Services
Wisentic Pets (eDjur)
Pet insurance claims automation platform that connects veterinary clinics directly with insurers. The platform automates invoice handling, claims validation, and decision support for pet insurance carriers. Clinics integrate via their existing DMS systems, enabling direct invoice submission and automated processing.
Key Features
- Automated claim case filtering and triage
- Veterinary clinic DMS integration (Direktintegration)
- Consent management and application collection
- Configurable rules engine for clinic onboarding
Target Users: Pet insurance carriers, TPAs handling pet claims
Wisentic Glass (eGlas)
Auto glass claims automation solution for fleet operators and vehicle insurers. The platform automates invoice handling for vehicle glass claims, targeting up to 80% automation with decision support for discrepancy cases. Wisentic adjusters oversee the remaining manual workflow.
Key Features
- Automated glass invoice ingestion and validation
- Up to 80% automation rate in claims processing
- Decision support for invoice discrepancies
- Multi-country deployment (Sweden, Norway)
Target Users: Fleet management companies, vehicle insurers, carriers handling auto glass claims
At a Glance
- Founded
- 1994
- Headquarters
- Stockholm, Sweden
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims Automation Workflow Management Invoice Processing
- Insurance Verticals
- P&C Personal Specialty/E&S
- Target Customers
- Carriers, TPAs
Customers
- Folksam -- Swedish mutual insurer; automated 40% of pet claims via Wisentic Pets
- Arval BNP Paribas -- Global fleet management company; deployed eGlas for glass claims in Sweden and Norway (2024)
- Tedaisy Insurance Group -- UK pet insurer; first UK adopter of Wisentic Pets (2025)
- Now Pet -- Pet insurance carrier
- Ayvens -- Fleet and mobility services
- Perfect Pet -- Pet insurance provider
- Max Matthiessen -- Swedish financial services and insurance
- SRF Forsäkring -- Swedish insurance provider
- Sveland -- Swedish insurance carrier
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Last updated: 2026-06-20