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Wagg

24/7 veterinary telehealth platform for pet insurance benefits in Latin America

Specialty Solutions Startup Bootstrapped
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Overview

Wagg is a veterinary telehealth platform for insurance companies, banks, and employers in Latin America. The platform provides 24/7 on-demand veterinary consultations via chat and video, enabling B2B customers to bundle pet health access as a value-added benefit alongside their core products. The company operates in Argentina and Peru, with expansion to Mexico planned as a third market.

Delivered as a white-label benefit, Wagg offers unlimited veterinary consultations, a pet health self-assessment module, sanitary plan reminders, and a complete consultation history per pet profile. B2B distribution partners can integrate Wagg access into their existing insurance policies or employee benefit packages without building veterinary infrastructure themselves. The platform also offers a pre- and post-consultation triage module for veterinary clinics.

Wagg has developed an insurance add-on product -- the Fondo de Emergencia -- underwritten by HDI Seguros (Registry No. 0335). The product reimburses up to ARS 50,000 for emergency veterinary expenses at any clinic in Argentina and neighboring countries, and includes ARS 1,000,000 in third-party liability coverage for up to four pets per policy. The company distributes through employee benefit platforms including Redfull, SM Gusta, and BienESTAR.

Products & Services

Telemedicine Platform (Core)

Unlimited 24/7 veterinary consultations via chat and video for pet owners. Designed to support early detection and preventive care to reduce unnecessary in-person clinic visits and costs.

Key Features

  • 24/7 veterinary consultation via chat and video
  • Media sharing (photos, videos, documents) during consultations
  • Pet health self-assessment module
  • Sanitary plan with vaccination and check-up reminders
  • Complete per-pet consultation history

Target Users: Pet owners via insurers, banks, and employers; direct consumer subscribers

Fondo de Emergencia (Emergency Fund)

An optional insurance add-on to the telemedicine membership, underwritten by HDI Seguros. Reimburses emergency veterinary expenses at any clinic in Argentina and neighboring countries, plus third-party liability coverage. Requires a 14-day waiting period after activation.

Key Features

  • Up to ARS 50,000 in emergency veterinary expense reimbursement
  • ARS 1,000,000 in third-party liability coverage
  • Covers up to 4 pets under a single plan
  • Valid at any veterinary clinic in Argentina and neighboring countries
  • Fully digital enrollment, no paperwork

Target Users: Wagg telemedicine subscribers in Argentina

Veterinary Clinic Triage Module

Digital pre-consultation triage for veterinary clinics that assesses urgency before in-person visits. Post-consultation support for follow-up questions from pet owners.

Key Features

  • Pre-visit urgency assessment to optimize clinic resource allocation
  • Post-consultation follow-up channel
  • Reduces administrative burden on clinic staff

Target Users: Veterinary clinics in Latin America

At a Glance

Founded
2021
Headquarters
Buenos Aires, Argentina
Employees
1-10
Funding
Bootstrapped

Category & Focus

Category
Specialty Solutions
Subcategories
Pet insurance benefits Veterinary telehealth Embedded insurance
Insurance Verticals
P&C Personal Specialty/E&S
Target Customers
Carriers, Employers, Consumers

Customers

  • Redfull (employee benefit platform, Argentina)
  • SM Gusta (benefits platform, Argentina)
  • BienESTAR (wellness platform, Argentina)

Links

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Last updated: 2026-06-19