Overview
VIPERPRO is a claims inspection platform for insurance carriers and adjusters, built around P&C motor and property claims. Developed by Jestosoft S.r.l., an Italian software company, the product enables remote real-time video inspections that replace in-person appraisals while producing legally admissible documentation.
The platform captures georeferenced, timestamp-stamped video and photo evidence under live adjuster direction, then automatically generates a certified PDF/A inspection report bearing a Qualified Electronic Seal (QeSeal, powered by Infocert). Adjusters can also leverage embedded AI tools for claim analysis. Integration options include a REST API and iFrame/WebView embedding for web and mobile applications. All captured media is signed with SHA-256 hashing to maintain a tamper-evident chain of custody.
Founded in 2019, VIPERPRO has processed more than 250,000 remote inspections and serves over 400 active professionals per month, with 90% drawn from the insurance sector. The company recorded 70,000 inspections in the 12 months ending March 2026. It is bootstrapped and operates on cloud infrastructure hosted in Italy.
Products & Services
Remote Video Inspection Platform
A web-based platform for conducting guided, real-time video inspections for insurance claims. Adjusters direct policyholders or on-site contacts through the inspection via a live camera feed. The platform captures georeferenced, timestamped video and photos with automatic metadata tracking.
Key Features
- Guided real-time video capture with adjuster direction
- Georeferenced and timestamp-stamped evidence with automatic metadata tracking
- Native anti-fraud controls: SHA-256 hashing, complete chain of custody
- No external file uploads -- all content is generated within the platform
Target Users: Insurance carriers, claims departments, independent adjusters
Digital Certification (QeSeal)
Upon inspection completion, the platform generates a PDF/A certified report bearing a Qualified Electronic Seal (QeSeal, powered by Infocert). The seal includes SHA-256 cryptographic verification and a full audit trail, conferring legal validity under Italian and EU eIDAS regulations.
Key Features
- PDF/A certified output with Qualified Electronic Seal
- SHA-256 cryptographic signing and complete audit trail
- GDPR-compliant processing and AES-encrypted document storage
- Legally enforceable documentation under eIDAS regulation
Target Users: Claims managers, legal departments, insurance carriers requiring court-admissible inspection records
AI-Assisted Inspection Tools
Embedded AI capabilities to support adjusters during and after inspections.
Key Features
- AI Summary: automated analysis of inspection content
- Multimodal AI Assistant (beta): claim analysis across video, photo, and text inputs
Target Users: Insurance adjusters, claims operations teams
Integration & Embedding
Multiple deployment options for connecting VIPERPRO to existing carrier and TPA systems.
Key Features
- REST API for system-to-system integration
- iFrame/WebView embedding for web and mobile applications
- Direct web platform access for standalone use
Target Users: IT and integration teams at carriers and TPAs
At a Glance
- Founded
- 2019
- Headquarters
- Modica, Sicily, Italy
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- Remote Claims Inspection Digital Certification Anti-Fraud
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers, TPAs, Brokers
Customers
- Insurance companies (primary -- motor and property claims)
- Banking and financial institutions
- Facility management companies
- Warranty providers
- Real estate and construction firms
Links
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Last updated: 2026-07-04