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VIFO

Digital insurance platform connecting carriers, advisors, and customers across Vietnam

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Overview

VIFO is a digital insurance marketplace and SaaS platform for the Vietnamese insurance market, connecting carriers, independent agents, and policyholders through a single unified interface. The platform enables insurers to launch and manage products digitally while giving consumers a centralized tool for comparing, purchasing, and managing insurance policies.

The platform supports the full insurance lifecycle -- from product discovery and policy issuance to claims filing and customer support -- delivered via web and mobile applications (iOS and Android). VIFO integrates with multiple carriers to offer accident, health, auto, and life insurance products, with transparent pricing visible to end users.

Founded in 2019 and incorporated as Cong ty TNHH Bao Hiem Tai Chinh Truc Tuyen Viet Nam, VIFO raised USD 115K in a Pre-Seed round in December 2021, backed by Accelerating Asia and SK Startup Fellowship. The company operates in a market undergoing active digital transformation, with major Vietnamese carriers adopting technology-first approaches to distribution and claims.

Products & Services

Insurance Marketplace Platform

A multi-carrier digital marketplace enabling consumers to compare and purchase insurance products from major Vietnamese and international carriers in one place. Policies are managed digitally through the VIFO web portal and mobile app.

Key Features

  • Multi-carrier product catalog covering accident, health, auto, and comprehensive insurance
  • Digital policy issuance and management
  • Mobile applications for iOS and Android
  • Streamlined online claims filing
  • Connection with licensed insurance advisors

Target Users: Individual consumers and insurance agents in Vietnam

Carrier & TPA Integration

API-connected integration layer allowing insurance providers and third-party administrators to distribute their products through the VIFO platform, manage policies, and process claims digitally.

Key Features

  • Partner carrier onboarding and product configuration
  • Policy lifecycle management tools for providers
  • Digital claims intake and routing
  • Customer support ticketing for TPA workflows

Target Users: Insurance carriers, MGAs, and TPAs operating in Vietnam

At a Glance

Founded
2019
Headquarters
Ho Chi Minh City, Vietnam
Employees
1-10
Funding
Seed

Category & Focus

Category
Distribution & Sales
Subcategories
Digital marketplace policy management claims processing
Insurance Verticals
P&C Personal Health Life & Annuity
Target Customers
Carriers, Agents/Agencies, Consumers

Customers

  • Liberty Insurance
  • MSIG (Mitsui Sumitomo Insurance)
  • OPES
  • Bao Long
  • VBI (Vietnam Bao Hiem)
  • BIC (Bao Hiem Bao Long)

Last updated: 2026-06-25