TrueNorth Systems

AI-powered cargo claims management for global cargo insurers and logistics companies

Claims Technology Growth Seed

Overview

TrueNorth Systems is a cargo claims management platform serving insurance carriers, brokers, and logistics companies operating in global cargo markets. The company targets marine and air cargo segments, providing tools for insurers and stakeholders to assess, track, and resolve cargo claims with greater speed and accuracy than manual processes allow.

The platform is built around a SaaS delivery model that ingests real-time sensor data from third-party devices and applies machine learning algorithms to analyze cargo conditions during transit. Key capabilities include automated loss surveys, cause-and-location identification for incidents, and a predictive alert system that notifies carriers of expected losses before a voyage concludes.

TrueNorth was founded in 2017 by professionals in marine insurance, big data, and analytics, and received seed funding from AXA Insurance and Kamet Ventures, the AXA-backed insurtech accelerator. The company serves cargo stakeholders across maritime (dry containers and reefers) and air freight contexts.

Products & Services

Cargo Claims Management Platform

An AI-based platform that manages the full cargo claims lifecycle for global cargo insurance stakeholders. The system ingests sensor data from third-party devices attached to cargo during transit and applies machine learning to determine whether a loss occurred and assess its nature.

Key Features

Automated determination of loss occurrence, cause, and location
AI-generated loss surveys for maritime and air cargo claims
Real-time sensor data integration from third-party cargo monitoring devices
Predictive loss alerts issued before voyage completion

Target Users: Marine and air cargo insurers, freight brokers, logistics companies

Predictive Loss Alert System

A monitoring and alerting component of the platform that identifies loss patterns as they develop and notifies cargo carriers proactively, enabling intervention or mitigation before a shipment arrives.