Overview
True Aim is a claims automation solutions provider for European insurers, brokers, and third-party administrators. The company combines neuro-symbolic AI with deterministic policy logic to produce automated claim decisions that are reproducible, traceable, and aligned with EU AI Act transparency requirements.
The platform includes four integrated components: a real-time decisioning engine that converts policy terms into automated claim determinations, a document ingestion and classification pipeline, a portfolio-wide quality assurance tool, and per-claim audit documentation linking every decision to policy clauses and extracted claim data. The system is hosted in Switzerland with multi-language support for German, French, and Italian.
True Aim received non-dilutive innovation funding from Innosuisse (the Swiss government innovation agency) and strategic investment from Yarowa AG, a Swiss claims services company. The company won the 2026 Insurathon competition and holds recognition from Swiss, German, and Italian insurtech award programs. Production deployments are with European P&C carriers, though specific customer names are not publicly disclosed.
Products & Services
MIRA -- Claims Decisioning Engine
Applies deterministic logic to policy terms to automate claim coverage determinations. Each decision is directly linked to policy clauses and claim data, producing a reproducible outcome. Average processing time is approximately 2.3 seconds per claim in pilot results.
Key Features
- Deterministic, rule-based policy logic (not probabilistic generative AI)
- Full decision traceability to policy clause and document source
- Average 2-3 second processing time (15-45 second range)
Target Users: Claims teams at P&C carriers and TPAs
ContextBuilder -- Document Ingestion Pipeline
Automates the capture, classification, and structuring of claim documents before decisioning. Supports both structured and unstructured document types with AI-assisted extraction and human review checkpoints.
Key Features
- AI-assisted document extraction (~10 second ingestion time)
- Classification and structuring of claim document sets
- Human-in-the-loop review workflow integration
Target Users: Claims operations and document processing teams
ClaimEval -- Quality Assurance Tool
Analyzes decision patterns across the full claims portfolio to identify inconsistencies, deviations, and logic gaps. Scales quality assurance beyond manual sampling to portfolio-wide coverage.
Key Features
- Portfolio-wide decision pattern inspection
- Detection of process deviations and logic gaps
- Continuous improvement feedback loop
Target Users: Claims quality assurance and operations managers
Decision Dossier -- Audit Documentation
Generates a complete traceability record for each claim decision. The dossier is replayable and structured for regulatory review, including EU AI Act compliance requirements.
Key Features
- Replayable per-claim audit record
- Links decision to policy clause, extracted data, and applied logic
- Aligned with EU AI Act transparency mandates
Target Users: Compliance teams, auditors, claims managers
At a Glance
- Headquarters
- Switzerland
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims Automation AI Decisioning Audit Documentation
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers, Brokers, TPAs
Customers
- European P&C carriers (names not publicly disclosed)
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Last updated: 2026-07-13