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Tiassisto24

Cloud-based automotive and insurance micro-services platform for drivers and fleet operators in Italy

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Overview

Tiassisto24 is a distribution and customer engagement platform for automotive and insurance services in Italy. The company provides a cloud-based ecosystem of micro-services that connect individual drivers, insurance carriers, automotive operators, and corporate fleet managers through a single modular platform. Its customers include B2C consumers managing their vehicles, B2B2C automotive service networks, and B2B enterprise clients embedding driver services into their own products via API.

The platform covers vehicle lifecycle management -- insurance renewals, fine payments, repair booking, and maintenance scheduling -- delivered through web and mobile apps, WhatsApp automation, and a white-label API layer. The DSM 2.0 product suite targets independent garages and body shops, digitizing appointment scheduling, customer communication, and multi-resource management. A white-label API infrastructure allows insurance carriers, automotive groups, and corporate finance partners to embed these driver services into their own offerings.

Since its 2014 founding, Tiassisto24 has grown to over 200,000 active registered drivers, 450+ partner garages and automotive service providers, and 50,000+ annual booking events. The company raised a pre-seed round of USD 676K from LVenture Group and F.I.R.A. S.p.A. through the Luiss Enlabs accelerator program in Rome.

Products & Services

Driver Platform (B2C)

Mobile and web application for individual drivers. Manages vehicle deadlines including insurance renewals and registration, pays fines and public-administration fees online, books repair appointments, and provides access to insurance and mobility services.

Key Features

  • Vehicle deadline management and renewal reminders
  • Online fine and public-fee payments
  • Repair and service appointment booking
  • Access to embedded insurance products

Target Users: Individual vehicle owners and drivers in Italy

DSM 2.0 (Digital Suite for Car Service Management)

Software suite for independent garages and body shops that digitizes customer relationships, automates appointment scheduling, and manages multi-resource workshop operations.

Key Features

  • Multi-resource scheduling for mechanics, lifts, and equipment
  • Automated customer communications via email and WhatsApp
  • Real-time repair status updates to vehicle owners
  • Customer relationship management for automotive workshops

Target Users: Independent garages, body shops, and automotive service providers

Planner24

Intelligent calendar and scheduling module with multi-resource management capabilities.

Key Features

  • Dynamic time-slot scheduling with customizable intervals (15, 30, 60 minutes)
  • Color-coded event tracking and multi-location management
  • Responsive design for desktop, tablet, and mobile
  • Integration with DSM 2.0 suite

Target Users: Automotive workshop operators managing multiple resources and locations

White-Label API Platform

Modular API infrastructure enabling insurance carriers, automotive groups, and corporate finance partners to embed driver services into their own products.

Key Features

  • RESTful API with custom development options
  • Dedicated server and database configurations for enterprise clients
  • Full white-label configuration for B2B branding
  • Compatible with major automotive management software

Target Users: Insurance carriers, automotive groups, corporate fleet managers, mobility companies

Automated Communications

Real-time customer notification system via email and WhatsApp Business for vehicle status, maintenance reminders, and service updates.

Key Features

  • WhatsApp Business integration for repair progress updates
  • Automated maintenance reminders
  • Service status notifications

Target Users: Automotive operators and their end-customer drivers