Success IT

Cloud-based insurance agency management software for Singapore insurance intermediaries

Distribution & Sales Established Bootstrapped

Overview

Success IT provides a cloud-based insurance agency management system for insurance brokers and agencies in Singapore, covering policy administration, claims handling, commission tracking, and quotation generation. The company was founded in 2005 and has been certified as an InsurTech provider by the Singapore FinTech Association since 2021.

The insurance product line includes customer relationship management for policy and communication history, single-click policy creation and renewal, claims intake with document upload and payment-status tracking, automated commission reporting, and quote generation. A related broker-focused variant packages the same policy, claims, and commission features for insurance broker workflows. The platform runs as SaaS, with an on-premise deployment option, and recently added Peppol e-invoicing to align with Singapore's IRAS GST compliance requirements. Success IT is also listed as an IRAS-approved ASR+ Tier 1 accounting software provider.

The company states its insurance product has served 50+ Singapore insurance intermediaries since 2005; a separate company description on LinkedIn cites 100+ insurance agencies and brokers as users of the product, and the company's About Us page cites 500+ customers across its business overall, which also includes non-insurance auto-industry and general SME software lines. These figures have not been reconciled. Success IT is privately held and bootstrapped, with no external funding disclosed.

Products & Services

Insurance Agency Software

Cloud-based agency management system for insurance agencies, covering the full policy lifecycle.

Key Features

Customer and sales lead management with centralized policy and communication history
Policy administration: single-click creation, renewal, endorsements, and cancellations
Claims management with incident capture, document upload, and payment-status tracking
Automated commission tracking and reporting
Quotation generation
Accounting and financial tools: invoicing, receivables/payables, GST calculation, bank reconciliation
100+ pre-built analytics report templates covering policies, premiums, claims, and financial KPIs
Peppol e-invoicing integration for IRAS GST compliance

Target Users: Insurance agencies in Singapore

Insurance Broker Software

A related product line sharing the agency product's CRM, policy, quotation, claims, and commission-tracking features, packaged for insurance broker workflows.

Target Users: Insurance brokers in Singapore

At a Glance

Founded: 2005
Headquarters: Singapore
Funding: Bootstrapped

Category & Focus

Category: Distribution & Sales
Subcategories: Agency Management Policy Administration Claims Management Commission Tracking
Insurance Verticals: P&C Commercial P&C Personal
Target Customers: Brokers, Agents/Agencies