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Special Agent

Affordable agency management software for independent P&C insurance agencies

Distribution & Sales Established Bootstrapped
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Overview

Special Agent is an agency management system (AMS) for small- and mid-sized independent property and casualty (P&C) insurance agencies. The platform provides core tools for managing clients, policies, billing, accounting, and carrier communications, delivered as a cloud-based subscription service.

The product includes a client and policy database, ACORD form generation, integrated accounting, carrier upload/download via the Ivans network, and a Real Time Live Link for direct carrier data integration. The focus is on simplicity and low total cost -- Special Agent positions itself as an alternative to larger enterprise AMS vendors at a fraction of the price, with up to 75% savings claimed versus competing systems.

Founded in 1996 by Chris Baker, the company remains privately held and bootstrapped. It serves US-based independent agencies and maintains a lean support team.

Products & Services

Special Agent AMS

A cloud-based agency management platform for independent P&C insurance agencies. The system handles the full range of agency operations from client intake through policy management and billing.

Key Features

  • Client and policy database with renewal tracking
  • Built-in accounting and automated billing workflows
  • ACORD form generation and processing
  • Carrier upload/download integration via Ivans network
  • Real Time Live Link for direct carrier data access
  • Integrated word processing and document management
  • Customer support portal

Target Users: Independent P&C insurance agents and small to mid-sized agencies