Overview
Sogesa (Societa Generale di Servizi Assicurativi) is a claims management outsourcing provider for P&C carriers, operating across 8 offices in Italy. The company manages the full lifecycle of insurance claims -- from intake and damage assessment through settlement -- serving major Italian and European insurers including AXA, Zurich, Lloyd's, and Groupama. Founded in 1997, it processes 130,000+ claims annually through a network of 500+ trusted partners.
The company combines traditional claims expertise with proprietary technology platforms including PerizIA, an AI-powered image analysis system that enables policyholders and adjusters to submit photos or video of damaged vehicles for automated damage estimation. Additional platforms include Claim Evolution for end-to-end claims workflow, FacileRipara for repair network management (350+ affiliated shops), Perizia Fast for expedited appraisals, and Sogesa Now for integrated workflow coordination. Services are delivered by specialized teams of auto experts, home inspectors, investigators, and legal professionals.
In 2026, Sogesa was recognized as one of Italy's "Leaders della Crescita 2026" by Il Sole 24 Ore and Statista, reflecting 22.17% revenue growth between 2021 and 2024. The company recently consolidated within the Adenes Italia group, extending its reach in the Italian insurance outsourcing market.
Products & Services
PerizIA
AI-powered damage assessment system for auto insurance claims. Policyholders and adjusters submit photos or video of damaged vehicles; the AI analyzes the imagery and generates damage estimates using vehicle database information.
Key Features
- Photo and video damage submission by insured or adjuster
- Automated damage estimation from vehicle database
- Anti-fraud signal detection
- Recognized by Insurance Connect Awards 2023 as best Claims Management in the digital category
Target Users: P&C carriers handling auto liability claims
Claim Evolution
Core claims processing platform providing end-to-end management of insurance claims from intake through settlement.
Key Features
- Full claims lifecycle management
- Multi-channel intake
- Workflow automation across claims phases
Target Users: P&C carriers and TPAs
FacileRipara
Repair network management system connecting claimants with vetted repair facilities across Italy.
Key Features
- 350+ affiliated repair shops nationwide
- Claimant-to-shop matching and scheduling
- Repair quality monitoring
Target Users: P&C carriers with auto claims
Perizia Fast
Expedited appraisal service combining AI analysis and mobile technology for rapid damage assessment.
Key Features
- Fast-track damage assessment workflow
- Mobile-first submission
- AI-assisted estimation
Target Users: Carriers requiring accelerated claims resolution
Sogesa Now
Technology platform for integrated claims management workflow and partner coordination across the Sogesa service network.
Key Features
- Real-time claims status tracking
- Partner network coordination
- Integrated workflow management
Target Users: Claims managers and insurer partners
Net For 5
Specialized claims management unit focused on auto insurance claims, staffed by appraisers, investigators, and legal specialists.
Key Features
- Dedicated auto claims team
- Appraisal, investigation, and legal services
- End-to-end auto claim resolution
Target Users: Carriers with high auto claims volume
At a Glance
- Founded
- 1997
- Headquarters
- Catania, Sicily, Italy
- Employees
- 51-200
- Funding
- Acquired
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims outsourcing AI damage assessment repair network management fraud investigation
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers
Customers
- Verti
- HDI
- Intesa Protezione
- AXA
- Zurich
- Groupama
- Poste Assicurazioni
- Lloyd's
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Last updated: 2026-07-03