Skan AI
AI process intelligence and agentic automation for insurance carriers and large enterprises
Overview
Skan AI is a process intelligence and agentic automation platform for insurance carriers, financial services firms, and other large enterprises. The platform observes how work flows across applications, systems, and teams to build a structured map of organizational processes, then identifies where AI agents can deliver measurable operational improvements. Insurance-specific use cases include claims processing, underwriting automation, and customer service operations.
The core platform uses a lightweight sensor to monitor activity across mainframe, web, desktop, VDI, Excel, email, and chat environments without requiring database integrations. This approach allows the platform to capture actual work patterns -- including human judgment and compliance gaps -- and convert them into automation opportunities. In October 2025, Skan AI acquired Metaculars to add embeddable AI agents that guide users through structured workflows within existing systems.
Founded in 2018 by Avinash Misra and Manish Garg, both serial entrepreneurs who previously co-founded Endeavor Software (acquired by Genpact in 2015), the company has raised USD 57.6M total across Seed, Series A, and Series B rounds. As of 2025, the platform serves 40+ Fortune 200 companies including insurance carriers Unum, Protective, and FM Global, with clients reporting 30%+ productivity gains and 40% processing time reductions in claims and underwriting workflows.
Products & Services
Process Intelligence
Captures how work actually flows across an organization by monitoring activity across mainframe, web, desktop, VDI, Excel, email, and chat systems. Builds a Context Graph of Work that surfaces bottlenecks, compliance gaps, and automation opportunities without requiring database integrations.
Key Features
- Non-intrusive sensor deploys across heterogeneous technology stacks
- Tracks human judgment patterns and technology usage side-by-side
- Delivers operational dashboards with time-allocation analysis by role
Target Users: Insurance operations and IT transformation teams at carriers
Skan AI Blueprint
Delivers AI transformation roadmaps by analyzing where agentic AI would produce the highest financial impact before organizations invest in implementation. Provides prioritized opportunity scoring with projected ROI.
Key Features
- Role-level time allocation analysis
- Prioritized AI implementation roadmap
- Financial impact projections per automation opportunity
Target Users: Insurance C-suite and digital transformation leaders
Skan AI Agents
Deploys AI agents trained on observed business patterns to automate tasks within existing workflows. Following the Metaculars acquisition (October 2025), agents can be embedded directly within enterprise systems to guide users through claims processing, underwriting, loan origination, and customer servicing workflows.
Key Features
- Agents trained on actual observed work patterns
- Embeddable within existing insurance systems without platform replacement
- Supports agentic process automation principles for reliable enterprise deployment
Target Users: Claims, underwriting, and customer service operations teams
Engineering Intelligence
Provides analytics on developer activity and engineering team performance, enabling data-driven assessment of productivity and team dynamics for technology organizations.
Key Features
- Developer activity monitoring
- Engineering productivity metrics
- Team performance benchmarking
Target Users: Engineering leadership and IT operations
At a Glance
- Founded
- 2018
- Headquarters
- Menlo Park, California
- Employees
- 201-500
- Funding
- Series B
Category & Focus
- Category
- Insurtech Infrastructure
- Subcategories
- Process Intelligence Agentic Automation Workflow Analytics
- Insurance Verticals
- P&C Commercial Life & Annuity Group Benefits
- Target Customers
- Carriers
Customers
- Unum
- Protective
- FM Global
- Dell Technologies
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Last updated: 2026-05-18