S.IN.T.

Insurance BPO and claims management technology for carriers in Italy and EMEA

Claims Technology Established Bootstrapped

Overview

S.IN.T. is an insurance business process outsourcing (BPO) and claims management software provider serving insurance carriers in Italy and the broader EMEA region. A subsidiary of the De Pasquale Group, the company operates from two offices in Milan and Turin with a team of over 90 professionals who deliver tailored outsourcing services and technology solutions to insurance clients.

The company offers Insurance BPO, Finance BPO, and its flagship software product LiveClaim -- a full-digital claims management platform covering all phases of the claim lifecycle, from initial notification through damage assessment and compensation. LiveClaim automates real-time communication and processing between carriers and policyholders, reducing manual handling across claim stages.

S.IN.T. serves insurance carriers including AIG, Vittoria Assicurazioni, Helvetia, Soggesur, and Enablia. LiveClaim received recognition from the Italian Insurtech Association in June 2024 for Customer Engagement and Claims Management, affirming the platform's standing in the Italian insurtech market.

Products & Services

LiveClaim

A full-digital claims management platform handling all phases of the insurance claim lifecycle. The platform automates real-time claim processing, manages communication between insurers and policyholders, and supports damage assessment through to compensation settlement.

Key Features

End-to-end digital claim lifecycle management
Real-time communication tools for insurers and policyholders
Automated claims processing and status tracking

Target Users: Insurance carriers seeking to digitize and automate their claims operations

Insurance BPO

Comprehensive business process outsourcing for insurance carriers, covering claims administration, customer service, and regulatory compliance functions. Designed for carriers that want to outsource operational management to a specialized insurance-sector partner.

Key Features

Claims administration outsourcing
Customer service operations
Regulatory compliance support

Target Users: Insurance carriers in Italy and EMEA

Finance BPO

Financial process outsourcing tailored to insurance carriers, including accounting, payroll management, and financial reporting support.

Key Features

Accounting and payroll outsourcing
Financial reporting support
Insurance-sector financial expertise

Target Users: Insurance carriers seeking finance function outsourcing

Advanced Outsourcing Consulting

Strategic consulting that helps insurance carriers optimize business processes, implement technology solutions, and improve operational efficiency through outsourcing and digital transformation programs.

Target Users: Insurance carriers evaluating outsourcing strategies