Rightpath Insurance Solutions

End-to-end insurance product solutions from concept to fulfillment and claims.

Claims Management Established Bootstrapped

Overview

Rightpath Insurance Solutions is a UK-based end-to-end insurance services company providing policy sales, claims management, technology development, and contact center services to insurance carriers, MGAs, and distributors. Founded in 2007 and headquartered in Basildon, Essex, the company delivers bespoke system development, fulfillment, and customer-facing services across the insurance value chain.

Rightpath operates under multiple specialist sub-brands, each focused on a distinct area: Rightpath Claims for travel insurance claims, Sentry Solutions for accident and health claims, Refund Solutions for multilingual ticket refund services, Auto Refunds for car hire excess claims, and Digi2l as a digital innovation incubator. The company developed ATICS, an AI-driven claims platform first deployed in 2007, making it an early pioneer in automated travel claims assessment.

Products & Services

ATICS Claims Platform

AI-driven claims management system for travel and specialty insurance, first to market with automated AI-based travel claim assessment.

Key Features

AI-driven claims automation and assessment
Guided document upload and digital self-service
Secure API connectivity between scheme admin systems and Rightpath
Multi-factor authentication and dynamic claims portals
Bespoke reporting and analytics

Target Users: Insurance carriers, MGAs, travel insurance programs

Policy Administration Systems

Bespoke policy management, quoting engines, and web front-end solutions.

Key Features

Scalable policy administration platforms
Quote and bind systems
Customer self-service portals

Target Users: Carriers and program administrators

Contact Center Services

Dedicated UK-based customer service for insurance product holders.

Target Users: Carriers and affinity programs requiring outsourced customer support

At a Glance

Founded: 2007
Headquarters: Basildon, Essex, United Kingdom
Employees: 51-200
Funding: Bootstrapped

Category & Focus

Category: Claims Management
Subcategories: Policy Administration Insurance Systems Claims Automation Digital Innovation
Insurance Verticals: P&C Specialty Travel Insurance
Target Customers: Carriers, MGAs, Distributors, Affinity Programs