Overview
Provider IT is an IT consultancy and outsourcing firm specializing in technology services for the insurance sector. Founded in 1996 and headquartered in Sao Paulo and Rio de Janeiro, Brazil, the company delivers managed IT services, custom software development, and digital transformation programs to large and mid-sized insurers and financial institutions across Brazil and internationally.
The company offers a broad service portfolio spanning IT governance, agile squad staffing, AI development and implementation, robotic process automation (RPA), business intelligence, API management, low-code platform delivery, and application management services (AMS). Engagements follow outsourcing and staff augmentation models, with teams embedded in client environments or operating from Provider IT delivery centers.
Provider IT has accumulated over 25 years of insurance-sector experience and serves more than 100 corporations, including major Brazilian insurers such as Porto Seguro, Azul Seguros, Prudential, and Generali, alongside banks and fintechs including BTG Pactual and PicPay. The company operates across Insurance Technology, Digital Banking, and Enterprise SaaS domains, with stated coverage spanning 6 continents.
Products & Services
IT Governance
Strategic IT governance services helping insurance organizations establish and operate compliant IT management frameworks, including risk management and regulatory alignment.
Key Features
- IT governance framework design and implementation
- Regulatory compliance alignment
- IT risk assessment and management
Target Users: Insurance carriers and large enterprises
Agile Squads
Dedicated agile development teams provided on demand for software development projects, feature delivery, and technology modernization efforts.
Key Features
- Flexible squad composition (developers, QA, architects)
- Agile/Scrum delivery methodology
- Sprint-based engagement model
Target Users: Carriers and financial institutions with ongoing software delivery needs
AI Consultation and Development
AI advisory and development services covering use-case assessment, model development, and production deployment for insurance-specific applications.
Key Features
- AI use-case scoping and feasibility analysis
- Custom AI/ML model development
- Production deployment and integration
Target Users: Insurers pursuing underwriting, claims, or fraud-detection automation
IT Outsourcing
Full IT outsourcing covering infrastructure management, system maintenance, helpdesk, and technology operations for insurance companies.
Key Features
- End-to-end infrastructure and operations management
- SLA-based support agreements
- Dedicated account teams
Target Users: Mid-to-large insurance carriers and financial institutions
Software Factory
Standardized software development operating model providing scalable, repeatable software delivery under defined quality and productivity metrics.
Key Features
- Standardized development processes and tooling
- Metrics-driven delivery (velocity, defect rates)
- Multi-project capacity management
Target Users: Carriers and enterprises with continuous software delivery requirements
RPA - Robotic Process Automation
RPA solutions for insurance process automation, including underwriting intake, claims handling, and back-office operations.
Key Features
- Process analysis and automation roadmap
- Bot development and deployment
- Ongoing bot maintenance and monitoring
Target Users: Insurance operations and back-office teams
Business Intelligence
Data analytics and BI solutions for insurance decision-making, covering dashboards, reporting, and predictive analytics.
Key Features
- BI dashboard design and deployment
- Data warehouse integration
- KPI reporting and analytics
Target Users: Insurance finance, actuarial, and operations functions
API Management
API strategy, design, and lifecycle management services enabling digital ecosystem integration for insurers.
Key Features
- API gateway implementation and configuration
- Integration architecture design
- API documentation and developer portal setup
Target Users: Carriers undergoing digital transformation or partner integration programs
Support / AMS
Application Management Services (AMS) providing ongoing support, maintenance, and evolution of enterprise insurance systems.
Key Features
- Incident management and resolution
- Planned enhancement delivery
- System health monitoring
Target Users: Carriers operating legacy or modern insurance platforms
At a Glance
- Founded
- 1996
- Headquarters
- Sao Paulo and Rio de Janeiro, Brazil
- Employees
- 501-1000
- Funding
- Bootstrapped
Category & Focus
- Category
- Insurtech Infrastructure
- Subcategories
- IT Outsourcing Custom Software Development RPA AI Implementation Business Intelligence
- Insurance Verticals
- P&C Personal P&C Commercial Life & Annuity Specialty/E&S
- Target Customers
- Carriers, Brokers, MGAs/MGUs
Customers
- Porto Seguro
- Azul Seguros
- Prudential
- Generali
- CN Seg
- Original (insurance)
- BTG Pactual
- PicPay
- CIELO
- Alelo
- Fiserv
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Last updated: 2026-06-25