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Poetic

AI automation platform that converts business procedures into deterministic software

Underwriting & Risk Growth Series A
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Overview

Poetic is an enterprise AI automation platform for carriers, financial institutions, and regulated industries that need accurate, rule-driven workflow execution. The company's core offering converts plain-language business procedures into deterministic software, addressing compliance, underwriting, fraud investigation, and dispute-resolution workflows that require consistent, auditable outputs.

The platform is built around a proprietary programming language that encodes natural-language procedure definitions into near-tokenless execution. This approach targets high-stakes enterprise workflows where general-purpose large language models are too unpredictable -- providing instead a structured automation layer that executes with documented accuracy rates.

Poetic announced a USD 50M Series A in June 2026 at a USD 500M valuation, backed by Kleiner Perkins, Founders Fund, OpenAI, First Harmonic, and Genius Ventures. The company reported a 100% pilot-to-production conversion rate across deployments and an eight-figure annual run rate with profitability in 2025. Named customers include AIG for underwriting automation, SoFi for fraud investigation workflows, and Chime for dispute processing at scale.

Products & Services

Workflow Automation Platform

A no-code/low-code platform where operators define business procedures in plain English. The system converts those definitions into executable software using a proprietary programming language designed for deterministic, repeatable outputs.

Key Features

  • Natural-language procedure authoring with deterministic execution
  • Near-tokenless runtime architecture for speed and reliability
  • Immutable audit logs and role-based access controls

Target Users: Enterprise operations teams, compliance officers, and process owners at carriers, banks, and regulated enterprises

Insurance Underwriting Automation

Configured for complex multi-step underwriting workflows. Deployed at AIG to automate underwriting processes previously requiring significant manual evaluation, with reported 99%+ accuracy.

Key Features

  • End-to-end workflow execution for commercial and specialty underwriting
  • High-accuracy decision support on complex, multi-factor evaluations
  • Consistent process adherence for audit and regulatory purposes

Target Users: Underwriting operations teams at carriers

Auto-Decisioning for Fraud and Disputes

Automated decisioning layer for fraud investigation and dispute-handling workflows. Deployed at SoFi for fraud investigations and at Chime processing 500,000+ disputes.

Key Features

  • End-to-end investigation workflow execution
  • 99%+ quality rate on fraud decisioning
  • High-volume throughput for dispute processing

Target Users: Operations teams at financial institutions and carriers handling fraud or claims disputes

Compliance & KYC Automation

Automates Know Your Customer and regulatory compliance procedures with full process adherence. Designed for financial institutions with complex onboarding or ongoing compliance requirements.

Key Features

  • 100% process adherence on KYC procedures
  • Built-in compliance audit trail
  • SOC 2, HIPAA, GDPR, CCPA, PCI DSS, ISO 27001 certifications

Target Users: Compliance teams at carriers, banks, and regulated enterprises

At a Glance

Founded
2023
Headquarters
San Francisco, California
Employees
11-50
Funding
Series A

Category & Focus

Category
Underwriting & Risk
Subcategories
Workflow Automation Claims Technology Compliance & Regulatory
Insurance Verticals
P&C Commercial Specialty/E&S
Target Customers
Carriers

Customers

  • **AIG** -- Complex underwriting process automation, 99%+ accuracy
  • **SoFi** -- End-to-end fraud investigation workflows, 5-week implementation
  • **Chime** -- 500,000+ disputes processed through Poetic workflows

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Last updated: 2026-06-16