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Techsurance

Insurance underwriting, claims, and back-office outsourcing for Indian carriers

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Overview

Techsurance is an insurance business process outsourcing (BPO) provider for life and general insurance carriers in India, delivering underwriting, claims processing, and risk-assessment support across Life & Annuity and P&C lines. The company operates as an extension of an insurer's own underwriting and claims teams rather than as a software vendor, taking on financial and medical underwriting review, claims workflow, health claims pre-authorization, and general back-office and compliance work on a contracted basis.

Delivery is staff-based: teams work insurer cases with internal tracking and quality-check tooling used to manage turnaround time and accuracy, and system testing support when insurers update product or decision-engine rules. The company holds ISO 27001 (information security) and ISO 9001 (quality management) certification. It was incorporated in October 2021 and began operations in January 2022 with a five-person team.

Techsurance grew to more than 200 staff by March 2024, operating from offices in Mumbai and Pune. Its client roster spans several of India's largest life and general insurers, including ICICI Prudential Life, HDFC Life, Bajaj Life, Tata AIA Life, and Acko General Insurance.

Products & Services

Underwriting Services

Financial, medical, and group underwriting support for life and health insurers, covering risk assessment, documentation review, and decision support for insurer underwriting teams.

Target Users: Life and health insurance carriers

Claims Processing

Claims workflow and processing support intended to improve turnaround time and accuracy for insurer clients.

Target Users: Life and general insurance carriers

Health Claims Services

Pre-authorization review and claims validation work aligned to insurer compliance requirements.

Target Users: Health and life insurance carriers

Risk Assessment Services

Validated data collection with audit-ready documentation, supporting insurer underwriting and new-business teams.

Target Users: Life and general insurance carriers

Back-Office & Compliance Support

General administrative and regulatory compliance support for insurer clients, including system testing and rule-engine validation when insurers update product logic or decision rules.

Target Users: Life and general insurance carriers

At a Glance

Founded
2021
Headquarters
Mumbai / Pune, India
Employees
201-500

Category & Focus

Category
Underwriting & Risk
Subcategories
Claims Processing Risk Assessment Back-Office Operations
Insurance Verticals
Life & Annuity P&C Personal P&C Commercial
Target Customers
Carriers

Customers

  • ICICI Prudential Life Insurance
  • Bajaj Life
  • HDFC Life
  • Tata AIA Life
  • Edelweiss
  • Acko General Insurance
  • Canara HSBC Life Insurance
  • Star Union Dai-ichi Life Insurance
  • Shriram Life Insurance
  • SICOM (Mauritius)

Last updated: 2026-09-02