Overview
Plum is an employee health benefits and insurance platform for businesses in India, serving startups, SMBs, and enterprises through a direct broker model registered with IRDAI. The company provides group and individual insurance coverage alongside integrated healthcare services, with a focus on making employer-sponsored benefits accessible to growing companies.
The platform combines insurance products -- group health, term life, and personal accident -- with healthcare services including telehealth, mental wellness programs, and preventive care. Plum delivers these through a SaaS administration layer with API integrations into HRIS systems, an employee-facing mobile app, and AI-powered tools such as PolicyGPT for policy queries and real-time claims analytics.
Founded in 2019 and Series B-funded with USD 20.6M raised in March 2026, Plum has grown to serve more than 6,000 companies and 600,000 insured lives with over 100,000 claims processed. The company achieved EBITDA and cash flow profitability in its first full year (FY2025), recording approximately INR 700M in revenue.
Products & Services
Group Health Insurance
Employer-sponsored group health coverage for employees and their dependents, underwritten through carrier partners including ICICI Lombard.
Key Features
- Real-time endorsement management for headcount changes
- Paperless claims submission and tracking
- Admin dashboard with policy analytics
- Integration with major HRIS platforms
Target Users: HR teams, employers
Telehealth & Wellness Programs
Bundled healthcare services complementing group insurance coverage, including 24/7 virtual doctor consultations, health checkups, and mental health support.
Key Features
- 24/7 telemedicine consultations
- Annual health screening packages
- Mental wellness programs for employees
- Wellness partner network (Lenskart, Cult.Fit, Tata 1mg, Arva Health)
Target Users: Employees, HR administrators
PolicyGPT
AI-powered chat assistant enabling employees and HR teams to query policy terms, check coverage details, and get claims guidance in natural language.
Key Features
- Natural language policy queries
- Coverage verification
- Claims process guidance
Target Users: Employees, HR teams
Business Insurance
Liability and commercial coverage products for companies beyond employee benefits.
Key Features
- Directors and Officers (D&O) insurance
- Cyber liability coverage
- Errors and Omissions (E&O) insurance
- Employee dishonesty coverage
Target Users: Business owners, CFOs, risk managers
Personal Insurance
Individual insurance products allowing employees to supplement group coverage.
Key Features
- Personal health insurance
- Term life insurance
- Super top-up plans for high-cost events
Target Users: Individual employees
At a Glance
- Founded
- 2019
- Headquarters
- Bengaluru, India
- Employees
- 201-500
- Funding
- Series B
Category & Focus
- Category
- Specialty Solutions
- Subcategories
- Employee Benefits Platform Group Health Insurance Benefits Administration
- Insurance Verticals
- Group Benefits Health
- Target Customers
- Employers
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Last updated: 2026-06-15