NAU21

The navigational compass for insurance digital transformation

Insurtech Infrastructure Growth Bootstrapped

Overview

NAU21 is an insurtech infrastructure and consulting platform for carriers and banking institutions in the European market. Founded in 2015 and headquartered at the University of Porto's Science and Technology Park (UPTEC), the company focuses on automating core insurance processes through blockchain smart contracts and machine learning.

The company's flagship product, the Smart Insurance System (SIS), covers policy subscription, underwriting automation, claims processing, and policy management. The platform connects insurers, policyholders, and banking partners through a blockchain-based architecture with API connectivity. NAU21 also offers consulting services drawing on over 25 years of collective insurance industry expertise, along with digital implementation services and an innovation lab focused on AI and blockchain research.

NAU21 operates primarily through EU and Portuguese government co-funded programs (Portugal 2020, Portugal 2030, Norte 2020), reflecting its positioning as a research-backed insurtech. The company holds ISO 27001 certification (achieved March 2024) and has been recognized among the top 10 insurtech companies in Europe by Insurance CIO Outlook. It maintains an active R&D partnership with INESC TEC, a research institute affiliated with the University of Porto.

Products & Services

Smart Insurance System (SIS)

A blockchain-based platform that automates core insurance operations including policy subscription, underwriting, claims processing, and policy management. The platform uses smart contracts to reduce manual intervention and streamline interactions between insurers, policyholders, and banking institutions.

Key Features

Automated underwriting via machine learning and actuarial models
Blockchain smart contracts for policy and claims processing
API connectivity for integration with insurance platforms and banking systems
Cloud-deployed architecture with SOC 2 Type II and ISO 27001 compliance

Target Users: Carriers, banking institutions

Consulting Services

Tailored consulting engagements for insurance businesses navigating digital transformation, drawing on over 25 years of insurance domain expertise.

Key Features

Insurance process analysis and strategy
Technology roadmap development
Implementation support and change management

Target Users: Carriers, insurers

Digital Solutions

End-to-end technical implementation services from architecture design through deployment, combining insurance domain knowledge with custom engineering.

Key Features

Custom software design and development
Integration with existing insurance and banking systems
Full deployment lifecycle support

Target Users: Carriers, financial institutions

Discovery Labs

An internal innovation unit focused on translating blockchain and AI research into practical insurance applications, with a focus on process automation and operational efficiency.

Key Features

Blockchain and AI proof-of-concept development
Insurance process automation research
Collaboration with INESC TEC research institute

Target Users: Carriers seeking innovation partnerships

At a Glance

Founded: 2015
Headquarters: Porto, Portugal
Employees: 11-50
Funding: Bootstrapped

Category & Focus

Category: Insurtech Infrastructure
Subcategories: Blockchain Insurance Platforms Core Process Automation Consulting
Insurance Verticals: Life & Annuity P&C Commercial Specialty/E&S
Target Customers: Carriers, Brokers