Multimodal

Agentic AI platform for insurance and financial services automation

Insurtech Infrastructure Startup Seed

Overview

Multimodal is an agentic AI platform for insurance companies, reinsurers, brokers, and MGAs, automating complex, end-to-end workflows across underwriting, claims, and reinsurance operations. Founded in January 2023 and headquartered in New York, the company builds multi-step LLM pipelines -- distinct from robotic process automation -- that are configured on client data and connect to existing systems without requiring replacement.

The company flagship product, AgentFlow, orchestrates purpose-built AI agents covering document processing, decision support, database querying, report generation, and conversational support. The platform ships with 100+ pre-built workflow templates, integrates with 50+ core systems, and supports private and on-premises deployments alongside multi-cloud environments. Security certifications include SOC 2 Type II, ISO 27001, and PCI DSS.

Multimodal has served dozens of customers in finance and insurance, including Fortune 500 companies, within roughly two years of operations. The company has been selected for multiple competitive accelerator programs, including Google Cloud AI Startup Accelerator 2025 (one of 15 AI startups globally), Fintech Innovation Lab by Accenture Class of 2025, and the gener8tor Insurance and Wealth Accelerator 2024.

Products & Services

AgentFlow

All-in-one agentic AI orchestration platform for financial services and insurance workflows. AgentFlow connects dozens of specialized AI agents to automate complex processes across existing systems without disruption.

Key Features

100+ pre-built workflow playbooks for insurance and financial services
Human-in-the-loop controls and immutable audit logging (structured JSON)
SSO and RBAC access controls; single-tenant and private deployment options
50+ system integrations including Temenos, Jack Henry, nCino, Fiserv, FIS, LexisNexis

Target Users: Carriers, reinsurers, brokers, MGAs, and financial services firms

Document AI

Extracts and organizes structured and unstructured data trained on client-specific schemas. Processes medical records, financial documents, policy forms, and customer inputs to support underwriting, claims, and customer service workflows.

Target Users: Underwriting and claims teams

Decision AI

Makes business decisions from multi-source data inputs to reduce human error and accelerate approval times. Applied in underwriting risk assessment and claims triage.

Target Users: Underwriters, claims adjusters

Insurance Vertical Solutions

Pre-built automation modules for specific insurance lines:

Key Features

Life and Disability: underwriting, risk assessment, claims management, fraud detection
P&C: claims processing, visual AI damage assessment using computer vision, policy recommendations
Health: claims validation, prior authorization, member onboarding
Brokerage and Reinsurance: bordereaux processing, MRC processing, risk modeling, treaty management
Commercial: CIM screening and triage, KYC/KYB screening, submission processing
Travel: end-to-end travel insurance automation

Target Users: Carriers, MGAs, reinsurers, brokers by line of business

At a Glance

Founded: 2023
Headquarters: New York, NY
Employees: 11-50
Funding: Seed

Category & Focus

Category: Insurtech Infrastructure
Subcategories: Agentic AI Platform Claims Automation Underwriting Automation Document AI
Insurance Verticals: Life & Annuity P&C Commercial Health Reinsurance Specialty/E&S
Target Customers: Carriers, Brokers, MGAs/MGUs, Reinsurers

Customers

FORUM Credit Union -- auto loan processing with accuracy exceeding 99%
Direct Mortgage Corp. -- loan processing costs reduced by 80%
Swisscom -- 300+ daily payment orders automated, processing time reduced by 75% in 90 days