Mphasis

Applying next-generation technology to solve complex insurance business challenges through AI, cloud, and cognitive services.

Insurtech Infrastructure Enterprise Public

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Overview

Mphasis is a global IT services and solutions company specializing in cloud and cognitive services, serving clients across banking, financial services, and insurance. Founded in 1992 and headquartered in Bangalore, India, the company has grown to approximately 30,000 employees with a market valuation of approximately $5.5 billion. Mphasis is publicly traded on the National Stock Exchange of India and is majority-owned by Blackstone Group, which holds approximately 40% of the company.

The company maintains a dedicated insurance practice with over 4,000 insurance experts spanning process, technology, and back-office services across the Americas, UK, Continental Europe, and Asia. Mphasis serves clients across the entire insurance spectrum including Life, Annuity & Benefits, Property & Casualty, Specialty lines, and Brokerage segments, combining domain expertise with emerging technology capabilities.

Mphasis differentiates through its NeoIP AI platform and proprietary Wynsure policy administration system (through Mphasis Wyde), offering end-to-end insurance solutions from quotes to claims. The company has established partnerships with AI leaders like Sixfold to enhance underwriting capabilities and has been recognized for excellence in identity and access management at the 2025 Cybersecurity Excellence Awards.

Products & Services

Wynsure Policy Administration System

A multi-language, multi-currency end-to-end insurance policy administration platform deployable on-premise or in the cloud, covering Life, Health, and P&C insurance lines.

Key Features

End-to-end functional value chain from Quotes to Claims
Support for Life, Disability, Accident, Critical Illness, Hospital Indemnity, Cancer, Dental, and Vision products
Wynsure as a Service cloud-based deployment option
Multi-line insurance product support with high customizability

Target Users: Insurance carriers, group benefits providers, life and health insurers

NeoIP AI Platform

An enterprise transformation platform featuring AI-driven solutions for continuous business improvement and competitive advantage.

Key Features

Connected enterprise understanding layer unifying data, systems, and processes
Core system rewiring for intelligent engineering
Foundation for Mphasis Quantum initiative using quantum computing and AI
Enterprise knowledge transformation capabilities

Target Users: Enterprise carriers seeking digital transformation

Insurance Digital Transformation Services

Comprehensive consulting and implementation services for insurance modernization across the value chain.

Key Features

Underwriting automation and pricing optimization
Claims processing and fraud detection
Robotic process automation (RPA) implementations
Data lakes and analytics solutions

Target Users: Insurance carriers, brokers, MGAs

Mphasis Customer Intelligence

A patented, omnichannel, digital 360-degree solution generating customer insights by correlating data from multiple touchpoints.

Key Features

Cloud-based solution with in-depth domain expertise
Customer data correlation from internal and external sources
Flexible and customizable analytics
Omnichannel engagement capabilities

Target Users: Insurance carriers, customer experience teams

At a Glance

Founded: 1992
Headquarters: Bangalore, Karnataka, India
Employees: 1000+
Funding: Public

Category & Focus

Category: Insurtech Infrastructure
Subcategories: Core Administration AI/ML Solutions Process Automation Policy Administration
Insurance Verticals: Life & Annuity P&C Health Group Benefits Specialty
Target Customers: Carriers, Brokers, MGAs, TPAs, Reinsurers