Motordata Research Consortium
Malaysia's standard-setting body for motor insurance claims data and vehicle repair standardization
Overview
Motordata Research Consortium (MRC) is a claims data and vehicle repair standardization provider serving Malaysian motor insurance carriers and automotive repairers. Appointed by Malaysian insurers and endorsed by the Central Bank of Malaysia (Bank Negara Malaysia), MRC operates as the primary authority for standardizing motor insurance claims estimation and compensation in Malaysia.
MRC delivers comprehensive vehicle parts pricing databases, standardized repair time benchmarks, and a software accreditation program for claims estimating systems used across the Malaysian general insurance industry. Products include the flagship MRC Database (ARDD), an alternative parts pricing database, and a dedicated motorcycle parts database. The company also provides industry publications, technical research bulletins, and an eLearning platform for professional development in automotive repair. Delivery is database-subscription based with integrations into motor claims estimating software.
MRC serves 100+ Malaysian insurance carriers and claims management organizations and is the sole appointed standard-bearer for motor insurance claims data in Malaysia. Shareholders include HeiTech Padu Berhad and MNRB Holdings Berhad, both public-listed Malaysian companies. In 2025, MRC achieved Global Associate membership with Thatcham Research, becoming only the second international organization after Suncorp (Australia) to receive this recognition.
Products & Services
MRC Database (ARDD)
Comprehensive vehicle parts and pricing database covering the Malaysian automotive market. Updated regularly (version P113.1 as of June 2026), the database provides standardized vehicle parts pricing, replacement time benchmarks, and repair methodologies used to estimate motor insurance claims.
Key Features
- Standardized vehicle parts pricing for Malaysian automotive market
- Replacement time benchmarks and repair methodology guidelines
- Regular updates with versioned releases (current: P113.1)
Target Users: Motor insurance carriers, claims assessors, automotive repairers
Alternative Parts Price Database
Specialized database covering aftermarket and alternative vehicle parts, complementing the primary MRC Database for claims estimating and repair cost calculations.
Key Features
- Aftermarket and OEM-alternative parts pricing
- Designed to reduce subjectivity in claims estimating
Target Users: Motor insurance carriers, claims estimators
Motorcycle Parts Price Database
Dedicated database for two-wheeler parts pricing and repair standards, serving Malaysia's motorcycle insurance market.
Key Features
- Comprehensive motorcycle parts pricing
- Repair time standards for two-wheelers
Target Users: Motor insurance carriers covering motorcycle lines
Software Accreditation Program
MRC accredits and audits motor insurance estimating software to ensure compliance with standardized claiming methodologies and data formats.
Key Features
- Audit and accreditation of insurance estimating software vendors
- Compliance verification against MRC data standards
Target Users: Claims software vendors, insurance carriers evaluating estimating tools
MRC e-Academy (eLearning Platform)
Launched in 2026, this online platform provides professional development, collision repair training, and CPD (Continuing Professional Development) programs with UK international certifications through OpenLearning.
Key Features
- Collision repair theory and practice courses
- CPD programs with internationally recognized certifications
- Scheduled training cohorts (July-September 2026 active)
Target Users: Automotive repair technicians, assessors, insurance industry professionals
MRC eBULLETIN and Research Broadcast
Industry publications covering vehicle construction changes, repair techniques, maintenance standards, and MRC database updates. Technical guidelines providing standardized repair methodologies and industry research findings.
Key Features
- Regular publication schedule
- Addresses new energy vehicle developments in Malaysian market
Target Users: Motor insurance carriers, automotive repair shops
At a Glance
- Founded
- 1998
- Headquarters
- Shah Alam, Selangor, Malaysia
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims estimation vehicle repair data software accreditation
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers, TPAs
Customers
- PIAM (Persatuan Insurans Am Malaysia -- Malaysia's primary general insurance industry association)
- Thatcham Research (UK motor insurance research -- Global Associate membership)
- Bank Negara Malaysia (Central Bank of Malaysia -- regulatory endorsement)
- IMI (Institute of the Motor Industry, UK)
- VTAREC (Vehicle Telematics and Road Essentials Council)
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Last updated: 2026-06-29