Mosaics Digital Technologies

AI-driven hyperautomation platform for insurance and financial services operations

Insurtech Infrastructure Growth Bootstrapped

Overview

Mosaics Digital Technologies is an insurtech infrastructure platform for insurance carriers and financial institutions, providing AI-driven hyperautomation that targets core operational workflows -- particularly those tied to human expertise and judgment. The company focuses on automating complex back-office processes while leaving existing legacy systems intact, addressing the operational friction that persists when insurers rely on aging IT infrastructure.

The platform is composed of three main components: a human-facing interface for guided task execution, a non-intrusive connector layer for legacy systems, and an orchestration engine that manages end-to-end operational flows including email processing, document extraction, and role-based task routing. The technology integrates with existing enterprise applications such as Salesforce, Guidewire, and Duck Creek without requiring changes to the underlying systems.

The company is bootstrapped and based in Tel Aviv. Mosaics targets the segment of insurer operating costs attributed to human-intensive judgment-dependent tasks, citing an opportunity to automate more than half of those costs through its platform.

Products & Services

Users Accelerator

A task-driven interface layer that guides workers through AI-assisted operational decisions. It is designed to improve throughput and accuracy on complex tasks where human judgment remains required.

Key Features

AI-driven workflow suggestions for human-in-the-loop tasks
Task queuing and prioritization
Performance monitoring and productivity tracking

Target Users: Insurance operations staff, underwriting and claims teams

Legacy Runner

A low-code, non-intrusive integration layer that connects legacy core systems to modern automation workflows without modifying underlying code or requiring data migration.

Key Features

Zero-modification legacy system integration
REST API exposure for existing applications
CMS and third-party system connectors

Target Users: IT teams at insurance carriers running aging policy or claims administration systems

Operations Optimizer

An end-to-end orchestration platform that manages multi-step insurance workflows. It includes modules for communication capture, process management, document handling, and role administration.

Key Features

Email listener for inbound communication processing
PDF data extraction for unstructured document intake
Process Manager for workflow orchestration and escalation
Role Manager for access control and task assignment

Target Users: Operations managers, claims handlers, underwriting teams

At a Glance

Founded: 2016
Headquarters: Tel Aviv, Israel
Employees: 11-50
Funding: Bootstrapped

Category & Focus

Category: Insurtech Infrastructure
Subcategories: Hyperautomation Process Automation Legacy Integration Low-Code Platform
Insurance Verticals: P&C Commercial Life & Annuity Specialty/E&S
Target Customers: Carriers