Overview
Mitikaz Company Limited is a software and technology firm based in Dar es Salaam, Tanzania, offering FinTech and InsurTech products for insurance businesses and consumers in Africa. The company develops digital tools that streamline insurance distribution, underwriting, claims management, and customer onboarding, with a focus on mobile-first delivery suited to African markets.
The company's insurance product portfolio includes BimaPlus, a WhatsApp-based chatbot platform for insurance operations, and MyBima, a direct-to-consumer mobile app for purchasing and managing car insurance in Tanzania. Products are delivered via iOS, Android, and Web platforms, with integration into WhatsApp Business API and local mobile money infrastructure.
Mitikaz serves insurance carriers and mobile operators in Tanzania, with named customers including UAP (United Assurance Partnership) and TIGO Tanzania. The company operates in a bootstrapped capacity with no disclosed external funding, targeting the underserved African insurance market where insurtech activity is concentrated in a small number of startups.
Products & Services
BimaPlus
Insurance operations platform built on WhatsApp Business API (WABA). Provides automated customer onboarding, underwriting workflows, and claims management for insurance companies.
Key Features
- WhatsApp chatbot for new customer onboarding
- Automated underwriting workflows
- Automated claims management
Target Users: Insurance carriers and intermediaries
MyBima
Direct-to-consumer digital insurance platform and mobile app for purchasing and managing car insurance in Tanzania. Available on iOS, Android, and Web.
Key Features
- Instant insurance quotations
- Vehicle management
- Direct claims submission to insurers
- Mobile-first interface
Target Users: Individual consumers in Tanzania
Cashless
Mobile money billing solution enabling seller-initiated payments via mobile money networks.
Key Features
- Mobile money integration
- Seller-initiated payment collection
Target Users: Retail and commerce businesses
PiCortex
Business management platform for SMEs with real-time operational data and analytics.
Key Features
- Business process management
- Real-time operational insights
- Data visualization for SMEs
Target Users: Small and medium enterprises
At a Glance
- Headquarters
- Dar es Salaam, Tanzania
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Digital Storefronts Customer Onboarding Claims Management
- Insurance Verticals
- P&C Personal
- Target Customers
- Carriers, Consumers
Customers
- UAP (United Assurance Partnership) -- insurance carrier using BimaPlus platform
- TIGO Tanzania -- mobile operator partnership for Mobile Insurance Platform
- LakeGas -- chatbot automation customer
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Last updated: 2026-06-29