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MirrorMe

App-free visual evidence capture for property and casualty insurance claims, underwriting, and risk services

Claims Technology Startup Seed
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Overview

MirrorMe is a claims technology platform for P&C carriers that enables remote visual evidence capture from policyholders and service providers without requiring a native mobile app. The platform delivers photo and video collection via mobile web, allowing insurers to gather documentation for first notice of loss (FNOL), underwriting inspections, and virtual claim adjustments directly from a claimant's iOS or Android browser.

The company's core product suite, Web Vision, includes tools for photo capture, document scanning, and live video. Insurers can deliver guided visual collection workflows to customers via SMS or IVR, with submissions tied to specific claim or underwriting tasks. An API layer -- Programmable Workflows -- allows integration of visual evidence capture into existing carrier systems using standard REST calls. MirrorMe also offers a validated add-on for Guidewire ClaimCenter, listed in the Guidewire Marketplace, enabling dynamic FNOL workflows, geo-tagged submissions, and automated notifications within the ClaimCenter environment.

MirrorMe has raised USD 5.6M in seed funding from investors including Newark Venture Partners, Eniac Ventures, FirstMark Capital, and Plug and Play Tech Center. The company is a Guidewire PartnerConnect Solution Alliance member with a "Ready for Guidewire" validated integration, positioning it within the Guidewire ecosystem for P&C carriers using ClaimCenter.

Products & Services

Web Vision

App-free visual capture tool suite for claims and underwriting workflows. Allows carriers to request photos, videos, and scanned documents from policyholders and service providers via mobile web -- no app download required.

Key Features

  • App-free mobile web delivery via SMS or IVR link
  • Photo and video capture with geo-tagging
  • Document scanning
  • Supports iOS and Android browsers

Target Users: Claims adjusters, underwriters, P&C carriers

Web Workflows

Template-based visual collection tool. Adjusters build recording templates that define the specific photos and videos customers must submit. Customers fill out the template from their mobile phone without installing an app.

Key Features

  • Configurable capture templates
  • Customer-guided step-by-step submissions
  • Tied to specific claim or underwriting tasks
  • Real-time submission notifications

Target Users: Claims and underwriting teams at P&C carriers

Programmable Workflows

API-driven automation layer for visual evidence capture. Enables insurers to embed photo and video collection into existing systems and workflows through a REST API.

Key Features

  • REST API integration
  • Embeds capture into existing carrier systems
  • Supports standard programming languages
  • Customer-owned cloud storage (Amazon)

Target Users: Carrier IT and development teams

Live Vision

Live video tool for real-time visual collaboration between adjusters and policyholders or service providers.

Key Features

  • One-way live video
  • Annotation tools
  • Real-time snapshots during session
  • No app required for the claimant

Target Users: Claims adjusters conducting virtual inspections

MirrorMe Guidewire Add-on

Ready for Guidewire validated add-on for Guidewire ClaimCenter, available in the Guidewire Marketplace.

Key Features

  • Dynamic FNOL visual workflows
  • Live video and geo-tagged photo/video submissions
  • Portal access and automated notifications
  • SSO support

Target Users: P&C carriers running Guidewire ClaimCenter