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Milvik Bima Pakistan

Mobile-first health and life microinsurance for underserved consumers in Pakistan

Distribution & Sales Established Acquired
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Overview

Milvik Bima Pakistan is a mobile-first insurance distribution platform that delivers life and health microinsurance products to underserved and unbanked consumers in Pakistan. It operates as the Pakistan unit of the global BIMA/Milvik group.

The company distributes microinsurance bundled with telemedicine through a mobile app, combining hospitalization cashback, teleconsultations, and discounted pharmacy and lab services. Product development runs partly on the OutSystems low-code platform, and distribution is extended through telecom bundling with Jazz and a co-developed product with job portal ROZEE.PK.

Bima Pakistan serves more than 7 million customers across 166 districts in Pakistan, part of a global BIMA/Milvik footprint of 24 million customers across six countries (Ghana, Tanzania, Pakistan, Bangladesh, Sri Lanka, and Cambodia). The Pakistan and Tanzania operations are cash-flow positive. The group has raised an estimated USD 186-233 million across investors including Allianz X, Kinnevik, Digicel Group, and Axiata Group, and was acquired by CapitalSG in October 2023.

Products & Services

BIMA Sehat

An all-in-one health insurance plan combining hospitalization cashback with round-the-clock teleconsultation access, including specialist care, discounted medicine and lab tests, and appointment booking.

Key Features

  • Hospitalization cashback
  • 24/7 teledoctor consultations, including specialist access
  • Discounted medicine and lab tests

Target Users: Individual consumers in Pakistan

BIMA Family Telemedicine

A family-oriented telemedicine plan providing specialist access, unlimited consultations, doorstep medicine delivery, and home sample collection for lab tests.

Key Features

  • Unlimited specialist teleconsultations
  • Doorstep medicine delivery
  • Home sample collection with lab discounts

Target Users: Families seeking bundled health management

Personal Accident Insurance

Accidental death and disability coverage with hospitalization cashback for accident-related claims, with protection amounts ranging from PKR 112,500 to PKR 3,125,000.

Key Features

  • Accidental death coverage
  • Disability coverage
  • Hospitalization cashback for accident claims

Target Users: Individual consumers seeking low-cost accident protection

Bundle Insurance Products

Combined health and insurance coverage designed for affordability, including telecom-integrated packages distributed through a partnership with Jazz.

Key Features

  • 24/7 teleconsultation access
  • Lab and pharmacy discounts
  • Home delivery of medicine

Target Users: Telecom subscribers and price-sensitive consumers

BHealthy

A health insurance product co-developed with job portal ROZEE.PK and launched in April 2022, offered across four plan tiers (Single, Joint, Family, Family Plus).

Key Features

  • Unlimited specialist teleconsultations
  • Tailored medical insurance packages by plan tier
  • Distribution through ROZEE.PK's salaried-professional user base

Target Users: Salaried professionals sourced through ROZEE.PK