Libelula Soft
Transactional platform connecting insurance carriers and financial institutions to digital distribution channels in Latin America
Overview
Libelula Soft is a distribution and infrastructure platform provider for insurance carriers and financial institutions in Latin America. Founded in 2015 and headquartered in Cuenca, Ecuador, the company builds transactional middleware that connects insurers, banks, payment processors, and brokers through a unified omnichannel framework, enabling digital policy sales and financial product distribution.
The company's core offering, the NUVEM platform, delivers API-based connectivity across web and mobile channels, supporting policy dematerialization, micro-insurance and nano-insurance commercialization, broker portals, and electronic distribution. The platform is designed for carriers and financial institutions seeking to digitalize existing products without replacing core systems. Libelula Soft holds ISO 27001 certification and regulatory credentials from Ecuador's Banking Superintendency and the Popular and Solidarity Economy Superintendency.
The company reports over 700,000 end users reached across its client base and has received three technology sector awards in the region. Libelula Soft operates as a bootstrapped business, serving insurance carriers, financial institutions, and insurance brokers primarily across Latin America.
Products & Services
NUVEM Platform
NUVEM is the company's flagship transactional platform, serving as middleware that connects financial institutions, insurance carriers, payment acquirers, distribution partners, and consumers. It provides an omnichannel framework for insurance and financial product distribution across web, mobile, and partner channels.
Key Features
- Omnichannel connectivity for web, mobile, and third-party integrations
- API-based middleware connecting carriers, banks, and distribution partners
- Policy dematerialization enabling digital channel distribution
- Multi-factor authentication including tokenization and biometric methods
- Real-time fraud detection with behavior analysis
Target Users: Insurance carriers and financial institutions
NUVEM Insurance
A specialized insurance module within the NUVEM platform that dematerializes policies and enables their management across electronic distribution channels.
Key Features
- Digital policy generation and management for insurance carriers
- Multi-channel distribution support for existing policy products
- Streamlined enrollment and issuance for digital-first customers
Target Users: Insurance carriers modernizing policy distribution
Micro-Insurance and Nano-Insurance Module
Technology components enabling the commercialization of micro-insurance, nano-insurance, and assistance products attached to base policies, delivered through a fully virtual three-step process.
Key Features
- Embedded micro-insurance and nano-insurance product distribution
- Virtual purchase flow requiring no in-person interaction
- Assistance product bundling with primary insurance policies
Target Users: Carriers targeting underserved and digital-native markets
Broker Portal
A commercial management solution for insurance brokers that centralizes lead tracking, customer management, and production reporting.
Key Features
- Real-time control panel for lead and pipeline tracking
- Customer service and commercial workflow management
- Productivity tools for broker sales operations
Target Users: Insurance brokers and distribution intermediaries
NUVEM Financiero
A financial services module within the NUVEM platform providing transactional capabilities for digital banking and financial product distribution.
Key Features
- Transactional infrastructure for financial institutions
- Digital banking product distribution framework
- Integration with insurance and financial product catalogs
Target Users: Banks and financial cooperatives
At a Glance
- Founded
- 2015
- Headquarters
- Cuenca, Azuay, Ecuador
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Embedded Insurance Digital Storefronts API Platforms
- Insurance Verticals
- P&C Personal P&C Commercial Life & Annuity
- Target Customers
- Carriers, Brokers
Customers
- Insurance carriers in Ecuador and Latin America
- Financial institutions and banking cooperatives in Ecuador
- Insurance brokers and distribution intermediaries across LATAM
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Last updated: 2026-05-17