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Labaid InsureTech

Multi-line digital insurance platform connecting consumers with partner insurers in Bangladesh

Distribution & Sales Startup Bootstrapped
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Overview

Labaid InsureTech Company Limited is a digital insurance marketplace and platform operating in Bangladesh, offering consumers access to health, life, motor, travel, pet, crop, device, and property insurance through a single mobile application. The company is a subsidiary of Labaid Group, a large Bangladeshi healthcare and business conglomerate, and soft-launched its platform in April 2026.

The platform delivers a fully digital, paperless insurance experience through Android and iOS apps. Key capabilities include instant policy issuance, online claims submission with real-time status tracking, e-KYC identity verification, and an AI-powered customer service chatbot. Partner insurers integrated into the platform include Pragati Insurance, Chartered Life Insurance, Meghna Life Insurance, Shanta Life Insurance, and Micromaster Insurance Belgium, with claims settlement targeted at 1-3 business days.

The company operates in a market with historically low insurance penetration, targeting individuals, families, and small businesses across Bangladesh. As of May 2026, the platform serves thousands of customers with plans for expansion into micro-insurance and usage-based insurance products.

Products & Services

Health Insurance (Vorosa)

Comprehensive health coverage for individuals and families, including life protection and family income benefits. Delivered through partner insurers offering a range of coverage options.

Key Features

  • Fully digital policy issuance
  • Family and individual coverage tiers
  • Doctor support services integrated into the health product
  • Online claims submission and tracking

Target Users: Individual consumers and families in Bangladesh

Life Insurance (Nibedita)

Life coverage with savings and maturity benefits, providing both pure protection and savings-oriented life insurance products through partner carriers.

Key Features

  • Protection and savings-oriented product options
  • Digital policy management
  • Online claims processing

Target Users: Individual consumers seeking life coverage

Travel Insurance (Vromon)

Travel protection including trip cancellation and lost baggage coverage, powered by Pragati Travel and other partner insurers.

Key Features

  • Trip cancellation coverage
  • Lost baggage protection
  • Partner-backed underwriting

Target Users: Bangladeshi travelers

Multi-Line Platform

A unified mobile application providing access to motor, pet, crop, device, and property insurance alongside health, life, and travel products.

Key Features

  • Single app for multiple insurance lines
  • 100% paperless policy issuance
  • Real-time claim tracking and status visibility
  • 24/7 support via WhatsApp, Messenger, and emergency hotline
  • e-KYC digital identity verification
  • AI-powered customer service chatbot

Target Users: Individuals and small businesses in Bangladesh