Khaan Insurance

Mongolian P&C carrier offering instant online quote-to-bind travel and apartment insurance alongside traditional branch-distributed lines.

Distribution & Sales

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Overview

Khaan Insurance (Khaan Daatgal LLC) is a branch-and-direct distributed P&C insurance carrier licensed in Mongolia, offering personal and commercial lines including auto, property, liability, guarantee, health, and travel insurance through a network of 20 sub-branches across the country.

Alongside its branch network, the company operates E-Batalgaa, a self-service digital platform at e.khaandaatgal.mn. Customers select a destination country and travel dates to receive instant, tier-based pricing for travel insurance (observed at USD 7.5 and USD 6.3 for Asia-zone packages) and can configure and purchase comprehensive apartment insurance the same way, without agent involvement. The platform is paired with chatbot-based customer support and an electronic claims settlement process positioned as an alternative to paper-based claims handling.

Khaan Insurance was founded in 2012 with domestic investor capital and has not disclosed external funding rounds. It holds ISO 9001:2015 Quality Management System certification, which the company states it was the first Mongolian insurer to achieve -- a quality-management standard rather than a data-security certification such as SOC 2 or ISO 27001. Estimated headcount is 51-200 (LinkedIn); written premium, combined ratio, and other financial metrics are not publicly disclosed.

Products & Services

E-Batalgaa Self-Service Platform

Online quote-to-bind engine at e.khaandaatgal.mn for retail insurance lines. Customers pick a destination and travel dates for instant, tiered travel-insurance pricing, or configure comprehensive apartment insurance, then purchase directly with no login-only portal or contact-form step.

Key Features

Instant computed pricing per coverage tier
One-click purchase flow
Travel insurance with COVID-19 cover noted during screening
Comprehensive apartment insurance

Digital Claims Settlement

Electronic claims processing and reimbursement that the company markets as a faster alternative to traditional paper-based claims handling.

Chatbot Customer Support

Automated chat-based support channel for policy and product questions.

Traditional P&C Lines

Auto, property, liability, guarantee, health, and travel insurance sold across a 20-branch network, spanning roughly 8 major product categories and about 32 individual insurance classes.