Keypoint

Digital platform for damage claims and building management

Claims Technology Growth Series A-equivalent

Overview

Keypoint is a Belgian SaaS platform that centralizes damage claims management and building administration. The company serves insurance companies, brokers, property managers, and syndics (apartment building managers) with integrated software and a national network of repair contractors. Since its 2017 founding, Keypoint has established relationships with major Belgian insurers including Baloise, Allianz, AXA, and KBC.

The platform combines software tools (Vera, a management system for syndics and building managers), damage prevention technology (smart sensors), a contractor network for restoration services, procurement solutions, and community communication tools. This integrated approach addresses the full lifecycle of property damage claims—from prevention through restoration and supplier coordination.

Backed by KBC Bank and Start It X (a KBC investment vehicle) with USD 2.9M in Series A-equivalent funding, Keypoint operates across the Belgian market with 21 employees and serves professional syndics, insurance professionals, and building operators. The company positions itself as a trusted hub connecting stakeholders in property damage restoration and building management workflows.

Products & Services

Vera

A comprehensive management software platform designed for professional syndics and building managers. Vera supports dossier management, property administration, tenant communications, and collaborative workflows. The platform was developed in collaboration with the syndic market and includes dedicated customer success support for onboarding and data migration.

Key Features

Property and dossier management
Tenant and stakeholder communications
Integration with accounting systems (Exact Online)
Collaborative workflow tools

Target Users: Professional syndics, building managers, property managers

Keypoint Repair Network

A national network of vetted restoration contractors providing repair and restoration services coordinated through the platform. The company offers repair-in-kind services, handling damage restoration across multiple property types and claim scenarios. Accessible via phone (+32 2 880 50 50) and the platform interface.

Key Features

Vetted contractor network
Coordinated repair scheduling
Damage restoration services
Multi-property support

Target Users: Insurance companies, syndicates, brokers, property managers

Keypoint Smart Sensors

A damage prevention technology offering designed to reduce insurance claim frequency and severity. The system provides real-time monitoring and alerting for property risks, helping stakeholders proactively identify and address potential damage scenarios.

Key Features

Real-time risk monitoring
Automated alerting
Damage prevention insights

Target Users: Property managers, syndicates, insurance companies

Keypoint Marketplace

A procurement solution connecting property managers, syndics, and contractors with vetted service providers and suppliers. The marketplace streamlines the purchasing process for building-related services and contractor coordination.

Key Features

Vendor discovery and vetting
Procurement workflows
Service provider directory

Target Users: Property managers, syndicates, building operators

Keypoint Community

A communication and collaboration platform enabling syndics, property managers, insurance professionals, and co-owners to share information and coordinate on building management and claims-related activities.

Key Features

Stakeholder collaboration
Information sharing
Claims coordination
Community discussion

Target Users: Syndicates, property managers, insurers, building occupants

At a Glance

Founded: 2017
Headquarters: Gistel, Belgium
Employees: 11-50
Funding: Series A-equivalent

Category & Focus

Category: Claims Technology
Subcategories: Claims management damage prevention contractor network management
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers, Brokers, MGAs, Consumers