Kazayaptim
24/7 accident response and roadside assistance platform connecting drivers with towing, repair, legal, and insurance services across Turkey
Overview
Kazayaptim is a claims coordination and roadside assistance platform for drivers and fleet operators in the Turkish P&C market. Founded in 2021 by UK-based KY Holdings Tech, the company operates as a service node in the post-accident insurance workflow, connecting policyholders with towing operators, repair shops, legal counsel, and partner insurance agents following a vehicle accident or breakdown.
The platform delivers services through a mobile app, phone line, and WhatsApp, supported by a network of over 1,000 service centers, 700 towing vehicles, and 200 partner agents across Turkey. Membership plans range from single-incident coverage to annual premium tiers that include rental vehicle entitlements, GPS tracking, and helicopter ambulance access. Corporate packages extend coverage to SME fleet operators with complimentary annual assistance allowances.
Kazayaptim has registered 12,000+ vehicles on the platform and reports a 98% user satisfaction rate. The company also operates a separate portal, kazayaptim.net, focused on traffic accident compensation guidance. Its GPS-based vehicle security module integrates with a loyalty rewards program and Uber for post-incident transfers.
Products & Services
Emergency Roadside Assistance
Core on-demand service providing 24/7 dispatch of towing, roadside repairs, and replacement vehicle coordination. Accessible via mobile app, phone, and WhatsApp with integration across a nationwide service network.
Key Features
- Access to 700+ towing vehicles and 1,000+ service centers
- Replacement vehicle provisioning
- Legal counsel referral integration
Target Users: Individual drivers, fleet managers, insurance policyholders
Membership Plans
Tiered subscription packages offering varying levels of annual incident coverage.
Key Features
- Single plan (one-time incident coverage)
- Gold plan (annual, includes 5-day rental entitlement and unlimited calls)
- Platinum plan (annual, includes helicopter ambulance, extended rental, priority support)
Target Users: Individual consumers and SME fleet operators
B2B Corporate Fleet Assistance
Customized packages for small and medium enterprises providing annual complimentary assistance allocations for fleet vehicles.
Key Features
- Up to TRY 300,000 annual complimentary assistance
- Claims friction reduction for fleet incidents
- Dedicated partner agent network
Target Users: SME fleet operators
Vehicle Security and Rewards
Real-time GPS tracking with automatic accident detection combined with a loyalty rewards program.
Key Features
- GPS-based tracking and accident detection
- KY Para Points loyalty program with kilometer-based accumulation
- Damage-free certification rewards
- Uber integration for post-incident transfers
Target Users: Individual drivers enrolled in annual membership tiers
At a Glance
- Founded
- 2021
- Headquarters
- Istanbul, Turkey
- Employees
- 51-200
- Funding
- Seed
Category & Focus
- Category
- Claims Technology
- Subcategories
- FNOL Claims Coordination Roadside Assistance
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Consumers, Carriers, Agents/Agencies
Customers
- 12,000+ registered vehicles on platform
- SME corporate fleet clients
- Partner insurance agencies (200+ network)
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Last updated: 2026-05-17