Kakbima
Omnichannel insurance management and distribution software for African markets
Overview
Kakbima is an insurance management and distribution software platform for insurers, brokers, micro-insurers, and distribution partners operating in Africa. Founded in October 2017 by Sam Wanekeya and Omuga Bertrand, the company addresses the low insurance penetration rates in East African markets by providing a unified digital workspace that connects insurance carriers, agents, and end customers.
The platform combines CRM, policy management, claims management, quotation automation, and premium payment processing in a single SaaS offering. Kakbima focuses on enabling omnichannel distribution -- allowing insurance products to reach customers through multiple channels while giving carriers and brokers a single system to manage the full policy lifecycle.
Kakbima raised a USD 25K seed round from The Baobab Network in April 2019. The company operates primarily in Kenya and targets the East African market, where digital infrastructure gaps create demand for mobile-friendly insurance distribution tooling.
Products & Services
Omnichannel Insurance Management Platform
A unified digital workspace for managing the insurance distribution lifecycle, from customer acquisition and quoting through policy issuance and claims handling.
Key Features
- Customer Relationship Management (CRM) for insurers and brokers
- Policy management and issuance
- Claims management and processing
- Quotation automation and comparison
- Premium payment processing
- Motor and motorcycle insurance product support
- Data-driven risk analytics for underwriters
Target Users: Insurance carriers, brokers, micro-insurers, and distribution agents
At a Glance
- Founded
- 2017
- Headquarters
- Nairobi, Kenya
- Employees
- 11-50
- Funding
- Seed
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Insurance distribution software policy management broker management CRM
- Insurance Verticals
- P&C Personal P&C Commercial Specialty/E&S
- Target Customers
- Carriers, Brokers, MGAs/MGUs, Agents/Agencies
Customers
- Insurance carriers and micro-insurers operating in Africa
- Insurance brokers and distribution agents
- Distribution partners across East Africa
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Last updated: 2026-05-17