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Kacha Digital Financial Services

Bringing digital financial services and insurance access to underserved Ethiopians

Distribution & Sales Growth Seed
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Overview

Kacha Digital Financial Services is a mobile-first financial inclusion platform and payment instrument issuer serving consumers in Ethiopia. Licensed by the National Bank of Ethiopia (PII/002/2022), the company provides digital payment, remittance, and insurance premium financing services aimed at the unbanked and underbanked population. Its insurance-specific offering enables users to purchase motor vehicle and other insurance policies through a mobile app with installment financing, addressing the low insurance penetration rate in Ethiopia.

The platform operates across iOS, Android, and USSD feature phones, integrating with insurance partners via API to deliver end-to-end policy purchase and payment workflows. Key capabilities include a digital wallet, a credit scoring engine for insurance and lending decisions, Sharia-compliant (IFB) wallet and financing products, and a government-partnered digital fuel payment service launched in 2025.

Kacha has financed approximately 200M ETB in insurance premiums annually and reached 100,000+ users through its insurance and payments products. The company participated in FSD Africa's BimaLab InsurTech Accelerator Programme (2023) and won the VISA Everywhere Initiative award. Institutional investment through the BimaLab Investment Fund is anticipated, structured as a blended junior/senior equity facility led by Zep Re.

Products & Services

Digital Insurance Premium Financing

A partnership-enabled service allowing users to purchase motor vehicle and other insurance products via the Kacha mobile app, spreading premium costs over manageable installments. Integrated with Lucy Insurance S.C. and Global Bank of Ethiopia.

Key Features

  • In-app policy purchase and management
  • Flexible installment repayment options
  • Auto insurance loan financing for drivers
  • Digital policy issuance and tracking

Target Users: Individual consumers, motor vehicle owners

Kacha Wallet

A digital wallet enabling mobile money storage, peer-to-peer transfers, merchant payments, and bill payments across Ethiopia.

Key Features

  • Mobile money transfers and bill payment
  • EthSwitch national payment system interoperability
  • USSD support for feature phones
  • IFB (Sharia-compliant) variant for religiously-conscious users

Target Users: Unbanked and underbanked Ethiopian consumers

Remittance Services

Domestic and diaspora money transfer services facilitating fund flows within Ethiopia and from the Ethiopian diaspora.

Key Features

  • Domestic mobile transfers
  • Diaspora remittance corridors
  • Integration with national payment infrastructure

Target Users: Individuals and families

Digital Fuel Payment

Launched May 2025 in partnership with Ethiopia's Ministry of Transport and Logistics, enabling drivers to pay for fuel digitally across Ethiopia using the Kacha mobile platform.

Key Features

  • Nationwide fuel station acceptance
  • Government-backed interoperability
  • Mobile-only payment at pump

Target Users: Commercial and private vehicle drivers

Credit Scoring Engine

An internal risk evaluation tool that supports creditworthiness assessments for insurance premium financing and digital lending products.

Key Features

  • Financial assessment for lending and insurance
  • Integrated with Kacha Wallet transaction data
  • Supports Dynamic Microfinance partnership for digital loans

Target Users: Internal underwriting and partner institutions

At a Glance

Founded
2019
Headquarters
Addis Ababa, Ethiopia
Employees
11-50
Funding
Seed

Category & Focus

Category
Distribution & Sales
Subcategories
Embedded Insurance Digital Premium Financing Mobile Payments
Insurance Verticals
P&C Personal Specialty/E&S
Target Customers
Consumers

Customers

  • Lucy Insurance S.C.
  • Global Bank of Ethiopia
  • Ministry of Transport and Logistics (Ethiopia)
  • Dynamic Microfinance
  • EthSwitch

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Last updated: 2026-06-22