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Jestosoft

Insurance claims management software and remote video appraisal tools for the Italian market

Claims Technology Established Bootstrapped
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Overview

Jestosoft is an Italian software company providing claims management and remote inspection tools for insurance professionals. Headquartered in Modica, Sicily, the company serves carriers, insurance adjusters, auto body shops, and legal representatives handling vehicle damage and road traffic cases in the Italian market.

The company flagship product, VIPERPRO, is a SaaS platform for remote video appraisals and certified digital inspections. Launched in 2019, the platform supports geo-tagged photo and video capture, AI-assisted inspection summaries, and PDF/A certificates with qualified electronic seals. Additional products include SOUL for insurance assessors handling auto claims quantification, ACTA for court-appointed technical experts in automotive litigation, and ROCK for auto body shop workflow management.

Jestosoft counts major insurers among its clients, including Allianz, Generali, AXA, Aviva, UnipolSai, and approximately ten other Italian and international carriers. The company is a member of the Italian Insurtech Association (IIA) and the Fintech District, and holds an IIA Customer Experience Innovation Award.

Products & Services

VIPERPRO

An online platform for remote video appraisals and certified digital inspections in both auto and non-auto insurance claims. Enables adjusters to conduct inspections remotely with geo-tagged photo/video capture and produces PDF/A digital certificates with qualified electronic seals.

Key Features

  • Geo-tagged photo and video capture during remote inspections
  • AI-powered summaries generated from inspection audio/video (Multimodal AI Assistant, Private Beta)
  • PDF/A certificates with qualified electronic seals via Tinexta Infocert
  • SHA-256 anti-fraud hashing and GDPR-compliant data encryption
  • REST API for integration with CRMs and management systems
  • iFrame and WebView embedding for portal integration

Target Users: Insurance carriers, adjusters, TPAs handling auto and non-auto claims

SOUL

Management software for insurance assessors involved in auto claims. Provides tools and updated databases for claim quantification and repair cost estimation.

Key Features

  • Claim quantification workflows
  • Updated automotive damage and repair databases
  • Case management for vehicle damage assessment

Target Users: Insurance assessors, claims adjusters

ACTA

Software for legal representatives and court-appointed technical experts (CTU) specializing in automotive litigation. Streamlines consultation workflows and documentation for road traffic accident cases in the Italian legal system.

Key Features

  • Legal case workflow management
  • Documentation tools for CTU consultations
  • Road traffic accident case handling

Target Users: Legal representatives, court-appointed technical experts (CTU)

ROCK

Workshop management software for auto body shops, covering accounting, job costing, and repair quotation workflows.

Key Features

  • Repair job and cost estimation management
  • Accounting and quotation tools
  • Body shop administrative workflow automation

Target Users: Auto body shop operators

At a Glance

Founded
1997
Headquarters
Modica, Sicily, Italy
Employees
1-10
Funding
Bootstrapped

Category & Focus

Category
Claims Technology
Subcategories
Remote inspection claims workflow management digital appraisal
Insurance Verticals
P&C Personal P&C Commercial
Target Customers
Carriers, TPAs, Agents/Agencies

Customers

  • Allianz
  • Generali
  • AXA
  • Aviva
  • Cattolica
  • Groupama
  • Helvetia
  • Italiana Assicurazioni
  • ITAS
  • Sara Assicurazioni
  • Societa Reale Mutua
  • UnipolSai
  • Vittoria Assicurazioni
  • Amissima

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Last updated: 2026-06-25