Overview
IO CRM is a web-based agency management and customer relationship management platform built for independent insurance agencies and brokers in Turkey. Operated by BrainBox, the platform enables agencies to manage the full insurance sales and service lifecycle -- quote generation, policy administration, customer records, financial tracking, and team communication -- from a single interface.
The platform integrates with 30+ Turkish insurance carriers for quote comparison and generation, and includes an automated policy transfer feature ("Auto Pilot"), configurable dashboards, built-in team messaging tools, and a mobile application for remote access. IO CRM also includes IO Flow AI, an artificial intelligence module that automates workflows and optimizes processing for quote, policy, and customer management functions. The solution is delivered as a SaaS product with a complementary mobile app available on Google Play.
IO CRM serves 500+ insurance agencies across Turkey, with noted clients including Sigorta Gross, Sigorta Bin, Sigorta De, and Anadolu Team.
Products & Services
IO CRM Platform
A web-based agency management and CRM platform for insurance agencies, providing integrated tools for the full insurance sales and service lifecycle.
Key Features
- Quote generation and comparison across 30+ insurance carriers
- Automated policy transfer (Auto Pilot feature)
- Customer management with configurable dashboards
- Financial management including accounting and receivables tracking
- Built-in team communication and inter-user messaging
Target Users: Insurance agents, brokers, and agency managers
IO Flow AI
An artificial intelligence module integrated into the IO CRM platform that automates workflows and optimizes processing for quote generation, policy administration, and customer management tasks.
Key Features
- Automated workflow execution
- AI-assisted quote and policy processing
- Process optimization for agency operations
Target Users: Insurance agency staff
Mobile Application
A mobile version of the IO CRM platform providing real-time access across phones, tablets, and desktop environments.
Key Features
- Multi-device access (phone, tablet, desktop)
- Real-time synchronization with the main platform
- Full platform functionality from any location
Target Users: Field insurance agents
Digital Agency Services
A digital insurance brokerage solution enabling online transactions and digital-first customer interactions for insurance agencies.
Key Features
- Online insurance transaction processing
- Digital-first customer experience tools
- Brokerage workflow support
Target Users: Insurance agencies adopting digital channels
At a Glance
- Headquarters
- Ankara, Turkey
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Agency Management System CRM Quote Management
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Agents/Agencies
Customers
- Sigorta Gross
- Sigorta Bin
- Sigorta De
- Anadolu Team
Links
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Last updated: 2026-07-11