Insoore
Claims management platform connecting insurers and fleet managers with on-demand surveyor networks for digital damage documentation
Overview
Insoore is a claims management platform for carriers, fleet management firms, MGAs, and brokers operating in the P&C insurance market across Europe. Founded in 2017 and headquartered in Rome, Italy, the company provides real-time and on-demand digital inspection services by connecting clients with a community of certified surveyors who capture photographic and video documentation of vehicle and property damage.
The platform delivers SaaS-based tools for FNOL processing, digital claim management, pre-assignment inspections, and AI-powered damage detection. Its computer vision technology automates damage identification and severity classification from submitted media, reducing manual estimation workload by approximately 80%. In December 2024, Insoore acquired Novires, a property claims specialist, expanding its capabilities into elementary classes of business including buildings, natural disaster, fire, and infrastructure monitoring.
Insoore serves major European insurers including Generali, Zurich, MAPFRE, and AXA, with over EUR 4 billion in transaction volume processed annually through the platform. The company raised EUR 5.5M in a Series A round in April 2022 led by Proximity Capital, with total funding of approximately USD 16.4M. Investors include CDP Venture Capital, Azimut Libera Impresa, FNDX, Gellify, and Lumen Ventures.
Products & Services
Motor Claims Management
Digital platform for vehicle damage inspection and claim processing using real-time photographic and video documentation submitted by certified surveyor community members.
Key Features
- Pre-assignment (pre-purchase) and post-loss assignment inspections
- FNOL processing with 3-minute average policy documentation time
- Real-time crash inspection and damage assessment workflows
- Quality control and fraud detection using computer vision
Target Users: P&C carriers, fleet management firms, MGAs
Property Claims Management (Novires)
Property damage assessment platform acquired from Novires in December 2024, covering risk assessment before underwriting and post-loss inspections for buildings and infrastructure.
Key Features
- Pre-policy risk inspections for property underwriting
- Post-loss assessment for natural disasters, fire, and theft
- Infrastructure damage monitoring and documentation
- Integration with Insoore platform and surveyor network
Target Users: P&C carriers, specialty insurers, infrastructure operators
Insoore AI
Computer vision module for automated damage estimation from photos and videos submitted through the platform.
Key Features
- Automatic damage identification and severity classification
- Damage size and damage type recognition via machine learning
- Approximately 80% reduction in manual estimation workload
- Real-time damage quantification and reporting
Target Users: Claims adjusters, carrier operations teams
At a Glance
- Founded
- 2017
- Headquarters
- Rome, Italy
- Employees
- 51-200
- Funding
- Series A
Category & Focus
- Category
- Claims Technology
- Subcategories
- FNOL Damage Assessment Fraud Detection Property Claims
- Insurance Verticals
- P&C Personal P&C Commercial Specialty/E&S
- Target Customers
- Carriers, MGAs/MGUs, Brokers, TPAs
Customers
- Generali
- Zurich
- MAPFRE
- AXA
- Prima
- Reale
- AON
- Acrisure Italia
- Nobis
- HDI
- Helvetia
- Sara
- Vittoria
- ALD
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Last updated: 2026-05-17